Keyes Hyundai
Van Nuys, CA
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2,005 Reviews of Keyes Hyundai
Super smooth experience Made an appointment for some electrical issues on a Sunday. Showed up Monday morning, was processed in five minutes by the always awesome Victoria Ho Made an appointment for some electrical issues on a Sunday. Showed up Monday morning, was processed in five minutes by the always awesome Victoria Hovey. Car was ready 5 hours later. No fuss, no muss. Keyes Hyundai Rocks! More
John Shaw is the best. I come here because they service things right, but primarily becasue of John Shaw, Service Consultant, who is the poster child for "taking great care I come here because they service things right, but primarily becasue of John Shaw, Service Consultant, who is the poster child for "taking great care of the customer." Friendly, knowledgable, always empathetic, and always looking out for my best interests. More
Service Maintenance Jimmy was great! He was friendly and knowledgeable and was able to answer all my questions. I definitely recommend going to Jimmy for your service. Jimmy was great! He was friendly and knowledgeable and was able to answer all my questions. I definitely recommend going to Jimmy for your service. More
Recommended service was completed in a very timely manner! My rep Victoria was great (as she is, always), and she informed me of what services were completed and what should be done next time. She is always su My rep Victoria was great (as she is, always), and she informed me of what services were completed and what should be done next time. She is always super friendly and helpful, and never pressures me into getting anything done. She makes recommendations and leaves it up to me to decide whether I want to do it or not. I always make it a point to schedule my service appointments with her! More
John Shaw it great to work !!! John Shaw is knowledgeable and helpful with all the questions i have asked him concerning my car, i appreciate thoughtfulness and attention to getting John Shaw is knowledgeable and helpful with all the questions i have asked him concerning my car, i appreciate thoughtfulness and attention to getting the car in, serviced and out in a timely manner. John is easy to work with and appreciated. More
15000 mile service Very easy check in. Quick service. John was very helpful and explained all that had to be done for this service visit and also what I could expect for Very easy check in. Quick service. John was very helpful and explained all that had to be done for this service visit and also what I could expect for my next visit. More
Service I have been servicing my both Hyundai’s at Van Nuys dealer center and they provided always an excellent service, John Shaw is my service guy and he is I have been servicing my both Hyundai’s at Van Nuys dealer center and they provided always an excellent service, John Shaw is my service guy and he is awesome! Always friendly and the service provided is excellent. I have bought all my vehicles with George Arau, an excellent sales person, going beyond his “duty’s “ to make you consider in buying the vehicle that you desire. I would definitely recommend both guys if you are planning in purchasing and servicing a vehicle from Hyundai Van Nuys Dealer. More
EXCELLENT SERVICE My car came back in the allotted time clean and ready to go. My only complaint is that there was no donuts for my coffee. My car came back in the allotted time clean and ready to go. My only complaint is that there was no donuts for my coffee. More
Great Service Excellent service I came in because my service light came on, and I was able to call and get an appointment the same day. My service advisor Jona Excellent service I came in because my service light came on, and I was able to call and get an appointment the same day. My service advisor Jonathon Hughes was great. Helpful, friendly, knowledgeable, and it turns out that the problem that made the light come on was on a recall item, They weren't able to get the part that's needed that day; but it will be in next week at no cost for me, now that's great news, and great service:-) More
Service was good Good service, but not to happy they charged $33 to rotate the tires (about a 10 min job). Most places include that with the oil change. Had a coupon Good service, but not to happy they charged $33 to rotate the tires (about a 10 min job). Most places include that with the oil change. Had a coupon for the oil change $39 and that was OK Only had about 2000 miles since last change, but manual requires a 6 month min change. Don't really think that's necessary. More