Keyes Hyundai

very good the service was on time and fast by John Nolan. John make sure that all what I needed was done. John texted me when the car was ready. The only p the service was on time and fast by John Nolan. John make sure that all what I needed was done. John texted me when the car was ready. The only problem was that they did not not washed my car at ALL (please ask John Nolan) More

Donny was great Donny helped me pick the right service package for my needs/means and kept me updated as to what was happening and how long it would take. I will come Donny helped me pick the right service package for my needs/means and kept me updated as to what was happening and how long it would take. I will come back the next time regularly scheduled maintenance is required (hopefully not before as that would mean something breaks in my car) and will request him. More

Oil chng, etc. Great attention to detail. Customers service was great. I was sad to hear my 2015 Genesis needs a new moonroof motor and rails! This is absolutely Great attention to detail. Customers service was great. I was sad to hear my 2015 Genesis needs a new moonroof motor and rails! This is absolutely ridiculous and seems like a horrible joke. I advised it was sluggish and randomly wouldn't close. Now I need a NEW system!??! And to boot, it's an extended warranty exclusion! More

Service John Nolan was so very helpful in helping me with my service. He was on time and respectful of my time as well. He knew what he was talking about and John Nolan was so very helpful in helping me with my service. He was on time and respectful of my time as well. He knew what he was talking about and was able to walk me through each step of the process. Will be going to him from now on as I enjoyed my experience. Thank you John! More

Very courteous & helpful Loved working with the service rep Victoria.....was very informative & helpful. Service work was very good. The only negative would be the wait tim Loved working with the service rep Victoria.....was very informative & helpful. Service work was very good. The only negative would be the wait time for the rear seat replacement parts. Took well over a year to get. More

Outstanding Customer Care The dealership was kind enough to schedule service at the date and time per my request. I arrived 10 min. early and was promptly greeted by CS rep. The dealership was kind enough to schedule service at the date and time per my request. I arrived 10 min. early and was promptly greeted by CS rep. We reviewed 15K factory service recommendations and price quote. Est.time to comlpete the service, 2-2.5 hours. Service was completed in 1H:45M, which included a factory recall part replacement at no cost. From initial purchase on 4/27/17 to this date I have had a great experience with both auto and service from Keyes Hyundai in Van Nuys. More

Paul Turner MVP of Keyes Hyundai Paul Turner is probably the best car salesman I have Ever delt with. And easily the best sales person on this lot. I might or might not have bought th Paul Turner is probably the best car salesman I have Ever delt with. And easily the best sales person on this lot. I might or might not have bought the car otherwise. But this guy gave me the reassurance we needed to complete the purchase. More

Excellent Customer Service Provided By.John Shaw John is always courteous to me and i really admire his calm demeanor everytime i come in to service my sonata.. He is honest and go over and beyond hi John is always courteous to me and i really admire his calm demeanor everytime i come in to service my sonata.. He is honest and go over and beyond his job duties.. Highly appreciated his work.. Thanks John.. More

Good Experience Keyes Hyundai in Van Nuys has been my place of choice for service for the last 7 years. They do great work and they provide Lyft service back to my ho Keyes Hyundai in Van Nuys has been my place of choice for service for the last 7 years. They do great work and they provide Lyft service back to my house so I don't have to wait around and then send a car to pick me up when it's ready. More

Awesome Customer Service I worked with Sam Song and Keyes Hyundai as I was getting my car serviced. He was very courteous and helpful. The best part is he communicated with I worked with Sam Song and Keyes Hyundai as I was getting my car serviced. He was very courteous and helpful. The best part is he communicated with me the whole way so I was never left wondering if my car was successfully being worked on. Those little updates mean a lot! More