Keyes Hyundai

Happy Customer Sam and his crew took real good care of me and my car. I came in for some minor repairs, and Sam treated me with courtesy, respect, and professionalis Sam and his crew took real good care of me and my car. I came in for some minor repairs, and Sam treated me with courtesy, respect, and professionalism. The wait time was short, and the cookies in the lounge were awesome. Upon delivery, my car was in tip top shape. Thanks Sam and thank you Keyes Hyundai in Van Nuys. More

Been a proud customer for a decade I’ve serviced my Hyundai’s here for more than a decade, and just bought my third new vehicle from this wonderful team. They are the best! Great servic I’ve serviced my Hyundai’s here for more than a decade, and just bought my third new vehicle from this wonderful team. They are the best! Great service team, knowledgeable and friendly sales team, and the best GM in the business. Here’s to another decade under your wing. More

John Shaw had suggested a 4-wheel alignment. John said this service should allow me to keep my original tires my full lease term. The service was taking longer than John anticipated, but he cam John said this service should allow me to keep my original tires my full lease term. The service was taking longer than John anticipated, but he came and explained to me that there was a recall notice on my vehicle, and he wanted to complete it while my car was there, so I wouldn't have to come back. More

????? Service went fine. The only comment I would like to make is that when I called to make the appointment, I asked for John Shaw. The lady asked why an Service went fine. The only comment I would like to make is that when I called to make the appointment, I asked for John Shaw. The lady asked why and I told her I wanted to make an appointment with him for service. She said she can arrange for me. Received an email confirmation and everything indicating I had the appointment with him. Then when I show up on Saturday and ask for John, I was told he was off that day?!? Why did she set up my appointment with him if he wasn't even going to be in that day? More

My experience was wonderful, everyone was nice, and helpful. I recommend going to this dealership very friendly customer service, no hassles,and patient, willing to help meet your needs. If you’re looking for a I recommend going to this dealership very friendly customer service, no hassles,and patient, willing to help meet your needs. If you’re looking for a dealership to meet your needs go to Keyes Hyuandi. More

Excellent Service by Advisor Always stellar service and sound honest advice by my Service Advisor John - been working with him for over five years. Also, the lobby sometimes has f Always stellar service and sound honest advice by my Service Advisor John - been working with him for over five years. Also, the lobby sometimes has fresh baked cookies! More

Welcoming Everyone attends to their customers in satisfaction. The waiting area is comfortable and supplies coffee and treats, very nice . The facility is cle Everyone attends to their customers in satisfaction. The waiting area is comfortable and supplies coffee and treats, very nice . The facility is clean and inviting More

Best shopping experience E V E R! Excellent customer service! Attention to detail! 5 stars all around! I have purchased several cars over the years from my local dealership and have a Excellent customer service! Attention to detail! 5 stars all around! I have purchased several cars over the years from my local dealership and have always felt the need to walk in the dealership armed to the teeth with negotiating power. It was a completely different buying experience at Keyes. I had the privilege of working on my deal with Ruby Chu - Internet Sales Manager, who made the process of buying another vehicle the best one I've ever had in my 19 years driving experience. I explained to her that my local dealership was not willing to work with me when I went to them for my purchase. I told her what I wanted to pay, what I wanted to put down and the exact vehicle I wanted which I was able to preview from their online inventory. A few hours later I received and email letting me know I could probably get what I wanted pending a credit review. We reviewed my credit and got the exact deal and car that I wanted. No haggling, no hidden fees and with all available incentives (which my local dealer didn't want to honor despite their advertising). All I had to do was show up, sign and drive. Well worth the 1.5 hr drive to Van Nuys. I am extremely happy with my 2019 SantaFe. Keyes Hyundai has been number 1 in sales in the Western Region for the past few years and I can see why. These people know what they're doing! Thank you so much Ruby for making this a great experience. You definitely have my future business and I've already begun recommending friends and family to Keyes Hyundai. More

Great experience every time! Every time I come to get my car serviced, I always get great service from Jimmy. The dealership does have some food while I wait but I do wish that th Every time I come to get my car serviced, I always get great service from Jimmy. The dealership does have some food while I wait but I do wish that they had more amenities while I wait. More

Another great experience Johnathan Hughes always makes a point to go over with vehicle needs and performance which definitely gives me a peace of mind. Love the complimentary Johnathan Hughes always makes a point to go over with vehicle needs and performance which definitely gives me a peace of mind. Love the complimentary car wash too. More