
Keyes Hyundai
Van Nuys, CA
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2,027 Reviews of Keyes Hyundai
Great Experience George made the car buying process so easy! When I had initially gone in, the trim I was looking for was not available, but George kept in contact the George made the car buying process so easy! When I had initially gone in, the trim I was looking for was not available, but George kept in contact the entire time until one came in. He definitely went above and beyond my expectations of car buying. He helped me get my very first car on my own. Would definitely refer him to friends and family and go back to him when I’m ready for a next car! More
Quick, Excellent service! Came in for a recall service where John Nolan walked me through the process. He was very friendly and accommodating. I asked him if it was possible to Came in for a recall service where John Nolan walked me through the process. He was very friendly and accommodating. I asked him if it was possible to have my car ready by noon and he had it ready half an hour earlier, even with the additional services!! Fast, easy, and overall amazing experience. Thanks, John! More
Keys is Great ! Friendly and welcoming ! Ruby is the bomb ! I have not cared for car salesman, but Ruby was amazing. i would return to her anytime. Salesmen back off Friendly and welcoming ! Ruby is the bomb ! I have not cared for car salesman, but Ruby was amazing. i would return to her anytime. Salesmen back off a little, and treat women with the same respect as a man when she comes in alone. More
No choice, but a good choice The Hyundai would not start. I had to get a tow to somewhere. The choices of Hyundai dealers was essentially: The one near your home, lousy; the one 2 The Hyundai would not start. I had to get a tow to somewhere. The choices of Hyundai dealers was essentially: The one near your home, lousy; the one 20 miles away, really good. I was not in the mood to get towed to a bad place, so I took the long ride to Keyes Hyundai. I am glad that I did. While they were not next door, Keyes provided me with excellent service, and fine communications. I knew just what was happening, and got a checklist of items that could be serviced if I so chose. The car came back better than it had been before the problem arose. Keyes did a great job and they've got my future business. More
Oil Change Sam Sung is friendly and knowledgeable... I met him when he first started working there and he remembered me. I come for the coffee and the cookies wh Sam Sung is friendly and knowledgeable... I met him when he first started working there and he remembered me. I come for the coffee and the cookies while I wait... Thank you. More
40K Service As usual everyone was very nice and the experience was great Car drop off was smooth and car was ready by lunch. Facility was very clean As usual everyone was very nice and the experience was great Car drop off was smooth and car was ready by lunch. Facility was very clean More
60k Service Friendly, helpful and informative service coupled with a reasonable wait time. Easy drive in access to service department, I could not ask for more fr Friendly, helpful and informative service coupled with a reasonable wait time. Easy drive in access to service department, I could not ask for more from Keys. More
Air conditioning fix I was able to make an appointment for the next day, was in and out for the drop off in 10 minutes. Car was done (and clean) a few hours later AND the I was able to make an appointment for the next day, was in and out for the drop off in 10 minutes. Car was done (and clean) a few hours later AND the fix was covered by Hyundai’s warranty. Jimmy was fantastic More
Great Salesman, great car! I had a great experience with Salesman, Miles Blake. He was efficient and knowledgeable about the car. Able to give me great information because i tho I had a great experience with Salesman, Miles Blake. He was efficient and knowledgeable about the car. Able to give me great information because i thought i wanted the bluetooth charging included, but it wasn't really what i wanted. Miles knew exactly how everything would work together. Finance was easy and fun with the tabletop screen. Getting the car on the same day was not expected, so I didn't have it cleaned out. You can imagine by the time we finished with everything it was getting late and we had obligations. So we cleaned out the car. My partner and I each took a section. But she missed two sections, because they are not normal section. I know I should have double checked everything. A $100 pair of sunglasses was left in the overhead compartment and some personal items in the top glove compartment. By the time I realized it, because I got sick, but it was only two days later, everything was GONE. It seems to me you should give customers a couple more days to look around, see if they have everything and be able to retrieve what might have been left. That's my only complaint. Everything else was great. Thank you. I love the car More
Great customer service I’ve been going to this dealership to get my car serviced before a very long time. And the person you want to go to is Jimmy!!!! I’ve been going to this dealership to get my car serviced before a very long time. And the person you want to go to is Jimmy!!!! More