Keyes Hyundai

John Shaw is great! Always great, fast service at reasonable prices. The service department has always been awesome! Shuttle service is a wonderful idea so we can wait Always great, fast service at reasonable prices. The service department has always been awesome! Shuttle service is a wonderful idea so we can wait for our car at home. Thanks! More

I'm so happy I dropped my car off at 9 as pre-arranged. I only waited for about 5 minutes until Jimmy came, greeted me and checked me in. I received a text at 11 I dropped my car off at 9 as pre-arranged. I only waited for about 5 minutes until Jimmy came, greeted me and checked me in. I received a text at 11 that my car was ready. My car is running great and even the car wash was a true car wash! Most service centers spray a hose on the outside of the car and let the mud run down - No Keyes Hyundai in Van Nuys! More

Great, fast service. Keyes is always on point with their operations, and always does a great job. I would definitely recommend it to everyone. It's a smooth operation. Keyes is always on point with their operations, and always does a great job. I would definitely recommend it to everyone. It's a smooth operation. More

Excellent service especially from Johnny my service advisor Seen on time. my service advisor Donny Tran is excellent. He explained clearly what needed to be done and why. The service area snd the waiting area a Seen on time. my service advisor Donny Tran is excellent. He explained clearly what needed to be done and why. The service area snd the waiting area are comfortable and clean. The cookies are delicious. More

Well taken care of -- quick analysis and turn around. I was accomodated quickly without an appointment. Gotten in and out in no time at all, with a quick and accurate diagnosis of what needed attention. I was accomodated quickly without an appointment. Gotten in and out in no time at all, with a quick and accurate diagnosis of what needed attention. I very much appreciated the effort. More

My first oil change at Keys Hyundai Went in for a free oil change I was promised when I bought my car but that was a year and a half ago. Expected to get a hassle about it. But I didn't. Went in for a free oil change I was promised when I bought my car but that was a year and a half ago. Expected to get a hassle about it. But I didn't. I dropped my car and they had a lyft take me to work so no waiting. They did not try to up-sell me. My service specialist was very polite and helpful. I usually avoid the dealerships cause many of the are shady, which is why I had not gone for over a year but I'll be back there. The oil change if I had paid was less then Jiffy Lube and they gave my car a wash and vacuum and I got yummy fresh baked cookies. All good! More

Excellent Service My experience with this dealership has been absolutely excellent so far. My car had an issue on Thursday afternoon I made it home, call the dealership My experience with this dealership has been absolutely excellent so far. My car had an issue on Thursday afternoon I made it home, call the dealership and they gave me the phone number for the flatbed service. I called and then about 45 minutes the truck was at my house picking up my car and taking it to the dealership for the necessary repairs. When the repairs were done, they delivered the vehicle back to my house. I never had to step foot in the dealership as I did not want to take the time off work to deal with it. Excellent service and I will be buying my next car from this dealership. More

Beware Worked with online department they emailed me the sticker and the discounts both Hyundai and Keyes would apply. Went to the showroom, met the inter Worked with online department they emailed me the sticker and the discounts both Hyundai and Keyes would apply. Went to the showroom, met the internet salesperson who handed me off the a different salesperson. They made me produce the emails that their internet department sent me to prove discounts I said they offerred, then brought out a good price but with payments literally $200 higher than they should be. After pushing back they sent yet another salesman who asked to see my emails FROM THEM and admitted to adding on "dealer costs" that did not appear on the sticker they emailed me. I called another dealer asked about hidden "dealer costs" and they said "oh you're at Keyes". We don't do that. I called another dealer who said they also do not have Keye's added costs. Bought the car I wanted for $200 less a month than Keyes offer on a 3 year lease. More

Efficiency I appreciated having my service done quickly and accurately. I was kept apprised of the work while I waited. Waiting area was good - coffee was good. I appreciated having my service done quickly and accurately. I was kept apprised of the work while I waited. Waiting area was good - coffee was good. More

Great as per usual Always helpful and reliable, one of the best service experiences I have. I would highly recommend them 1000 times over. I will definitely be returning Always helpful and reliable, one of the best service experiences I have. I would highly recommend them 1000 times over. I will definitely be returning. Thanks Keyes! More