Keyes Hyundai

Jonathan is a fabulous customer service employee I brought my new Ioniq Hybrid in for an oil change and wash. I had some questions about how some things operated, and Jonathan was pleasant, knowledge I brought my new Ioniq Hybrid in for an oil change and wash. I had some questions about how some things operated, and Jonathan was pleasant, knowledgeable, friendly, and demonstrated them to me without making me feel like a dummy. Best customer service experience I've had at this dealership in the three years I've been bringing in my cars. Six stars! More

Good service but very expensive. The title really says it all. Sam Song was my Client Service Manager and provided excellent service. It was incredibly expensive but the service p The title really says it all. Sam Song was my Client Service Manager and provided excellent service. It was incredibly expensive but the service provided was excellent. More

Quick and easy When I arrived, he was already coming out to greet me and help me with oil change without me having to search for someone, as it has been before on ot When I arrived, he was already coming out to greet me and help me with oil change without me having to search for someone, as it has been before on other times I’ve come for an oil change. Very friendly and kind. He got it completed fast too. More

Good Service Came for 45,000 mile service for my Hyundai Sonata Hybrid and was satisfied with the service. Appreciated the Lyft ride back and forth to my other lo Came for 45,000 mile service for my Hyundai Sonata Hybrid and was satisfied with the service. Appreciated the Lyft ride back and forth to my other location. More

1st Service First service (7,500 mile basic) for my Plug-In Ionic. Service manager was friendly. The waiting lounge was comfortable, and had a cubicle for me to First service (7,500 mile basic) for my Plug-In Ionic. Service manager was friendly. The waiting lounge was comfortable, and had a cubicle for me to get some work done while I waited. Car was clean when service was finished. Overall, it was easy in, easy out. More

Feedback Friendly and helpful service. I would like a dedicated Genesis dealer like I had for my Mercedes and Lexus. Hope there are plans for one in Los Angele Friendly and helpful service. I would like a dedicated Genesis dealer like I had for my Mercedes and Lexus. Hope there are plans for one in Los Angeles. More

Recall on my car The service department is amazing. They are so nice and attentive to their customers. I decided to wait for my car to be serviced. The waiting room wa The service department is amazing. They are so nice and attentive to their customers. I decided to wait for my car to be serviced. The waiting room was very nice. More

John Shaw - superb service John Shaw provided an excellent customer service experience. He kept me updated on the status of my job and it was ready by the promised time. I had s John Shaw provided an excellent customer service experience. He kept me updated on the status of my job and it was ready by the promised time. I had some maintenance questions and John took the time to provide thoughtful and insightful answers. He is definitely an asset to Keyes Hyundai in Van Nuys! More

Great Service! John Shaw did a xxxx of a job as my Service Advisor. He constantly checked on the status of my job and kept me informed every step of the way. It is John Shaw did a xxxx of a job as my Service Advisor. He constantly checked on the status of my job and kept me informed every step of the way. It is rare to find an individual who is as knowledgeable and personable. But that's John! More

Great service Very friendly, helpful and knowledgeable. Great employee! Kept in constant communication. I wish he worked for me. Always smiling, prompt and fast. He Very friendly, helpful and knowledgeable. Great employee! Kept in constant communication. I wish he worked for me. Always smiling, prompt and fast. He was very thorough and accurate I do not like the fact that you make us use a 25 word minimum. Maybe you should change that More