Keyes Hyundai

We were thrilled with Ruby, she represents a new generation of no xxxxxxxx fairness. We are not used to dealerships much in our lives and it is good to see the simplicity of her approach and her ge generation of no xxxxxxxx fairness. We are not used to dealerships much in our lives and it is good to see the simplicity of her approach and her genuine concern for what we the customers needed and wanted. That being said, we were a little weirded out that the math figures on the write ups were hard to understand and for her to explain them even. We didn't like at all the attempt of Julius to sell us the extended warranty or whatever you call that. Having just gone thru that with the Long Beach Hyundai dealership last year for our first electric Kona, I am not sure why that old "last lap that takes hours" is necessary? It feels like really working the customer. Julius was nice enough and probably just doing his job as prescribed, but why don't you get rid of that stupid thing? It is a new world and you have good products and you don't need to hard sell anything in my view. If not for that, it would have been 5 star. More

Great service and very nice and welcoming, not pushy and willing to work with me, I went to norms Cerritos and very disappointed since I have a 840 credit but here Farid was amazing and got me a better deal willing to work with me, I went to norms Cerritos and very disappointed since I have a 840 credit but here Farid was amazing and got me a better deal after researching all the other dealers and even other brands, come here and get your vehicle they will not disappoint and i highly recommend this dealer and FARID SADDAT was awesome More

Gary was extremely knowledgeable, was extremely patient, and attentive during our first car buying experience! We asked and he delivered! and attentive during our first car buying experience! We asked and he delivered! More

Very easy and positive experience. They were honest with me and negotiated with me for a good deal. Very happy with my new car. After I left the dealership, I noticed a crack in the ba They were honest with me and negotiated with me for a good deal. Very happy with my new car. After I left the dealership, I noticed a crack in the back bumper trim. I drove back and showed them and they immediately authorized payment for repair. More

I've had some terrible dealership experiences, so I prefer to use our family mechanic whenever possible. That said, a recall on my daughter's Elantra GT left me no choice but to set up an appointment prefer to use our family mechanic whenever possible. That said, a recall on my daughter's Elantra GT left me no choice but to set up an appointment at our local Hyundai dealer (deep breath). I arrived a half hour before my appointment, got out of my car, and went to the service desk. Much to my surprise, I was greeted by a Hyundai staff member who was well-mannered, respectful, and very kind-hearted. As a matter of fact, all three men I interacted with during my visit were absolute gentlemen. When I returned to pick up my daughter's car, I purchased a rear windshield wiper from the parts department, and AGAIN, I received the same warm, genuinely kind response from the girl who was working the parts desk. The part was paid for and in my hands within five minutes. In my 55 years of driving, I have never had such a positive experience with dealership employees. Kudos to the H & R department for hiring A+ people - the service was fantastic! Jerry L More

Jonathan was amazing he helped me out when one of his colleagues did not want to assist me and answered all my questions colleagues did not want to assist me and answered all my questions More

This facility seems to be in the midst of a significant turnaround. In prior months I was met with bruising unannounced delays and protracted silence, for scheduled service with an appointment. But this we turnaround. In prior months I was met with bruising unannounced delays and protracted silence, for scheduled service with an appointment. But this week I had a surprise malfunction with our fantastic Santa Fe and despite the unknowns had our car back and functional in less than 24 hours. Our service advisor Jonathan Hughes was courteous and responsive and the overall manager Rick Cotright seems to be a miracle worker. More

I was very satisfied with the attention and help I received from my service advisor, Johnathan Vasquez. He did and outstanding job of representing your company. received from my service advisor, Johnathan Vasquez. He did and outstanding job of representing your company. More

Donovan is excellent, patient, and thorough. His care and recommendations were greatly appreciated. Thank you. His care and recommendations were greatly appreciated. Thank you. More

I had a really good buying experience with my CPO 2023 Hyundai Santa Fe Calligraphy. I would definitely buy from Keyes Hyundai again. I did have one issue that remains unresolved and that is that the vehi Hyundai Santa Fe Calligraphy. I would definitely buy from Keyes Hyundai again. I did have one issue that remains unresolved and that is that the vehicle had a cargo cover and cargo net shown on the window sticker, but neither one was shipped with the vehicle when I purchased it. I was disappointed I did not receive those items, especially the cargo cover. If that was made right, my purchase experience would have been PERFECT! There is still time for perfection Keyes Hyundai if you are reading my review. Thanks again for a beautiful vehicle. More