Keyes Hyundai
Van Nuys, CA
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1,999 Reviews of Keyes Hyundai
The dealership is great but I was a little disappointed with the most recent service call. I sat in my car about 20 minutes before my service rep checked me in. After the appointment, it took over 15 minut with the most recent service call. I sat in my car about 20 minutes before my service rep checked me in. After the appointment, it took over 15 minutes before someone retrieved the car and I could drive away. More
John Shaw is the best - really took good care of me. He anticipated what would be needed, had parts ordered and had my Tucson back to me ahead of time. anticipated what would be needed, had parts ordered and had my Tucson back to me ahead of time. More
Jeff Crawford went above and beyond to have my service performed when I requested. I was pressed for time that day and was able to have me stay on schedule. I felt very safe during the check-in process, i performed when I requested. I was pressed for time that day and was able to have me stay on schedule. I felt very safe during the check-in process, in the waiting area ad when I had to pay and check-out. More
The new management in Service Department has greatly sped up wait times. My wait time from recent visits has gone down by at least half! up wait times. My wait time from recent visits has gone down by at least half! More
Great quick service. Except for this survey. Why does it need a 25 word minimum? Most people don’t want to take surveys unless something went really wrong or there was a problem that was corrected exceptio need a 25 word minimum? Most people don’t want to take surveys unless something went really wrong or there was a problem that was corrected exceptionally. To make a 25 word minimum for an oil change seems excessive More
My wife and I have had nothing but the best experience and this dealership and service department. Every issue has always been handled and handled professionally and responsibly. This is what you want and this dealership and service department. Every issue has always been handled and handled professionally and responsibly. This is what you want from a dealership. I couldn’t recommend Keye’s Hyundai more. More