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Keyes Hyundai

Van Nuys, CA

4.6
1,999 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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1,999 Reviews of Keyes Hyundai

May 06, 2021

Easy booking service appointment with Hazel's help, my advisor John Shaw answered all my questions in a professional manner also he called and texted me when the car was ready to pick it up. More

by Elizabeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shaw
April 28, 2021

My Service Rep was John Shaw. I dropped in unannounced as my 2013 Sonata Hybrid warning light came on and literally shut my engine off. I drove over and told John of the problem and it was late in the af More

by nctatty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shaw
April 26, 2021

Very disappointed. I went in to buy the car and they weren’t ready to sell it to us. The car salesman sat on top of the desk instead of behind it, as if he didn’t have time to get serious enough to talk More

by sherylbies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Bassous
April 24, 2021

I am 70 years old. Mr Shaw is the best service guy I have ever dealt with. He tells the truth, and offers his recommendation. I have confidence in him, the car, and the dealership. When it comes time More

by dummy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shaw
April 22, 2021

Check in was quick and easy. John explained everything including about the safety recalls, and I felt very covid safe. Car was completed timely and effectively. More

by beckyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shaw
April 21, 2021

My rep, John Shaw, was very helpful and pointed out things I needed to address with my Hyundai Tucson that I was not aware of. Glad to get them fixed. More

by Caroline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Shaw
April 18, 2021

Oliver Garcia was excellent and handled my recall issue and oil change in a professional, friendly and efficient manner. They did all the work required in less than the time estimated. More

by vgratzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Garcia
April 16, 2021

Very good service and comfortable waiting area. My car took a little longer than expected but I was told and had time to go eat lunch. When I came back, my car was fixed and they even washed it. More

by doug
Recommend Dealer
Yes
Employees Worked With
Anthony V - very nice
April 16, 2021

Friendly people. Took care of what the car needed. Good coffee machine inside the lobby. Got the car before time Thank you so much all More

by Ovidio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver Garcia
April 13, 2021

Mr Aaron Burkhard helped me to choose right service for me. He did exceptional explanation about the service. I appreciate him :) I’ve been visit this place for years. I’m happy with his work More

by ESKH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Burkhard
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