Keyes Hyundai
Van Nuys, CA
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1,999 Reviews of Keyes Hyundai
Such disrespect by sales person. I asked why are the cars mark up above advertised price. The answer was, "You don't have to buy the car..." just to blow me off. Is this what the world has come to? x cars mark up above advertised price. The answer was, "You don't have to buy the car..." just to blow me off. Is this what the world has come to? xxxx customer service even from Hyundai? This Tucson is the last Hyundai I will ever buy! Do not go to this dealership if you have any self worth! More
My Service Advisor Tiffany Baker was extemely knowlegable and so nice. She went out of her way to help me. I am not giving a 5 Star yet because I had my car towed in, I was told the problem was that I need and so nice. She went out of her way to help me. I am not giving a 5 Star yet because I had my car towed in, I was told the problem was that I needed an auxiliary battery, I paid for a new battery to be installed. I drove away from Keyes and as soon as I got on the 405 the same "HYBIRD WSTYSEM WARNING! SAFELY STOP AND DO NOT DRIVE" waring light came on. So the car is in the shop. I was told the mechanic test drove my car 2 miles but they did not take it on the freeway. Tiffany stopped in the dealership today, on her day off to get me an uber to the Midway Rental Car facility. Tiffaney gets a 5Star. Keyes is the only place I bring my car to get fixed since I bought it. In general I have been extremely happy with them. More
Concerned about a check engine warning light, I was welcomed without an appointment and reasonably quick diagnostic and fix. The problem was clearly explained and resolved. welcomed without an appointment and reasonably quick diagnostic and fix. The problem was clearly explained and resolved. More
Good service and good quality. Service people could be more friendly when customer inquire something or have a concern. Overall I like this dealership service. more friendly when customer inquire something or have a concern. Overall I like this dealership service. More
Regular service was fine efficiently. Parts had to be ordered. John Shaw got back to me quickly so we could schedule a second appointment in a timely manner ordered. John Shaw got back to me quickly so we could schedule a second appointment in a timely manner More
My first time here and my first complimentary oil and filter change plus tire rotation on my 2020 Santa Fe. I called Keyes because of their great reviews. I’d like to thank Jay, Oliver, Tiffany and all filter change plus tire rotation on my 2020 Santa Fe. I called Keyes because of their great reviews. I’d like to thank Jay, Oliver, Tiffany and all the valet guys for being so professional, nice and helpful. My experience was great and I will be coming back. Keep up the great job Keyes Hyundai. Thank you All! More
I was very pleased with the service, from the greeting and helpfulness when I arrived to the cashier, and most especially to John Shaw. He's very knowledgeable, accommodating, and helpful when it comes to and helpfulness when I arrived to the cashier, and most especially to John Shaw. He's very knowledgeable, accommodating, and helpful when it comes to maintaining my 2013 Elantra, friendly and a pleasure to work with. Hope to see him again next time. More