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Keyes Hyundai

Van Nuys, CA

4.4
2,027 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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2,027 Reviews of Keyes Hyundai

January 27, 2023

I was there to do the service but John Shaw let me wait more than 20minutes doing nothing. The lady was helping me first and she told me to wait for John and I heard they are talking about mileage and John More

by TINA40867
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Shaw
Jan 31, 2023 -

Keyes Hyundai responded

Tina, Thank you for bringing this to our attention. We sincerely apologize for how this situation was handled and please know that we will be discussing this with our team. If you would like to share any more information, please feel free to email our Service Manager at Lenoardakers@lithia.com. We appreciate your time.

January 25, 2023

Great service! Love my 2020 Hyundai Elantra and will continue to purchase Hyundais in the future. More

by Henry11742
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Jan 27, 2023 -

Keyes Hyundai responded

This is great to hear! Thanks for reviewing us and we hope to work with you again. Drive safe!

January 20, 2023

Very pleasant with the experience they are always very helpful and respectful, i always recommend this shop More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 27, 2023 -

Keyes Hyundai responded

Thanks for the review!

January 19, 2023

Excellent service! Willie is professional and attentive and made the experience pleasant and efficient. Thank you! More

by TG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burr
Jan 23, 2023 -

Keyes Hyundai responded

Thanks for choosing us to service your vehicle! We appreciate your review and hope to see you again. Drive safe!

January 18, 2023

Service was great. Tech's are professional and gave me a very accurate estimate of how long my wait would be. More

by npk4fb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Burr
Jan 23, 2023 -

Keyes Hyundai responded

We appreciate the great review. Thanks for your time and we look forward to your next visit!

January 16, 2023

Needed checkup plus new battery. Busy & rainy day. You took care of me. Thank you! More

by johnmayer88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 18, 2023 -

Keyes Hyundai responded

Thanks for the great review! We appreciate your time. Safe travels!

January 12, 2023

Outstanding service from my first call. Buying a care can be overwhelming. My first contact was with Jonathan, I knew what I wanted, he had it on order and in 20 min I was able to reserv More

by cabbott
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 18, 2023 -

Keyes Hyundai responded

Thanks for taking the time to review us! We appreciate your kind words and hope you are enjoying your new vehicle! Please reach out if you have any questions.

January 12, 2023

I've always experienced excellent service at Keyes Hyundai. Especially from John Shaw. They keep my 2008 Accent running like new! More

by pasob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 13, 2023 -

Keyes Hyundai responded

That's awesome to hear! Thank you for sharing your recent experience and for rating us 5 stars. Feel free to stop by if you have any questions or give us a call. Happy driving!

January 08, 2023

Great service, service techs are very professional. It is hard to get appointment, but after forth try was able to get hold of some one. Very satisfied with fast diagnosis and change of battery. Th More

by Armond.h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Jan 08, 2023 -

Armond.h responded

Armond

Jan 09, 2023 -

Keyes Hyundai responded

Thank you for sharing your 5-star experience! We really appreciate the positive feedback and will be sharing this with our team. Safe travels!

January 05, 2023

Needed a windshield replaced. ..the service was fast, and the staff was very courteous and helpful! Very pleased! More

by carolyn.t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Jan 09, 2023 -

Keyes Hyundai responded

Thank you for choosing us to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

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