Keyes Hyundai

DONT BUY A CAR HERE! I recently purchased a car here in OCT 2014 and in less than two months my 2015 Veloster had a major issue. The service department didn’t get back to I recently purchased a car here in OCT 2014 and in less than two months my 2015 Veloster had a major issue. The service department didn’t get back to me until a day later to tell me what was wrong with the car and I had to literally keep calling to try and get a answer after 5 attempts to John and Miles and my sales man and no answer my friend finally went for me while I was at work and the advisor was sitting on the order the car hadn’t been diagnosed nothing had been done. It’s like pulling teeth with these people then later that evening I finally got a call from John and he said that my engine was bad and they have to replace the whole engine. I still haven’t got my car back. I strongly suggest to go elsewhere for a car this place has really bad service in every department and false promises, I never bought a Hyundai before and when I get another car next year it certainly will not be a Hyundai the deal wasn’t even that great I’m stuck paying payments on a car I don’t even have and have to worry if something else will mess up on this car. My excitement for this car lasted all but 2 months for a 2015 Veloster, I guess these people really just care about making a sale at any cost even selling cars with engine problems . They dont even deserve one star. Happy holidays. More

My First Time At Keyes Hyundai Was An Awesome Experience. My First Time At Keyes Hyundai Was An Awesome Experience. John Had Me Finished In A Reasonable Amount Of Time And Even Got My Car Washed. Will Defini My First Time At Keyes Hyundai Was An Awesome Experience. John Had Me Finished In A Reasonable Amount Of Time And Even Got My Car Washed. Will Definitely Be Returning For Future Work! More

Great service, John always gets me in and out quickly. They have good trained technicians so they know my car the best. Definitely recommend them! They have good trained technicians so they know my car the best. Definitely recommend them! More

After getting an on-line quote from CR/True Car, I got the cold shoulder once I indicated that I would not be financing/leasing with them (i.e. no back end profit). Classic bait and switch. Don't waste yo the cold shoulder once I indicated that I would not be financing/leasing with them (i.e. no back end profit). Classic bait and switch. Don't waste your time (especially if you have your own financing or are paying cash). More

Service was excellent, Chip was Great! Made my experience worry free and enjoyable. Will definately return for future service visits...and the cookies were good too. experience worry free and enjoyable. Will definately return for future service visits...and the cookies were good too. More

I have worked with John shaw every time I Have had my car serviced at Keyes Hyundai. I can't think of one complaint everything has always been up to my standards and I will continue to come to Keyes for my s serviced at Keyes Hyundai. I can't think of one complaint everything has always been up to my standards and I will continue to come to Keyes for my service and repairs. John always makes sure my car is kept in tip top shape so I can have my car running for a very long time time. More

The staff at Keyes Hyundai are great. I had my car to 2 other dealers and they couldn't figure out the problem. John and Sean took the time to figure out the problem and repair it correctly the first time! other dealers and they couldn't figure out the problem. John and Sean took the time to figure out the problem and repair it correctly the first time! Thank you very much More

I was driving my son to school and the car started to shake from the engine area of the car. I pulled over and the check engine light came on and luckily I was close to Keyes Hyundai. I drove in to the s shake from the engine area of the car. I pulled over and the check engine light came on and luckily I was close to Keyes Hyundai. I drove in to the service area without an appoinment and Marc greeted me and asked how he could help. I told him about the problem and he checked me in right away. My son was with me and Marc was very nice to him- he gave my son a pair of Hyundai sunglasses and a light up necklace which my son loved. Marc turned a somewhat scary and frustrating situation in to an easier one. He arranged for a shuttle van to take my son and I home. The driver was polite and drove us home within minutes. It was only about two hours later that Marc called telling me what the problem was and that it would be fixed shortly. About an hour later he called saying the car was ready to be picked up. They replaced a coil and even washed the car for me. He again arranged for a shuttle van to pick me up and I was back at the dealership before noon. Marc again greeted me and I sgned the work order for the part which was under warranty and I was off to continue my day. The entire process was made easy by Marc and the drivers which seems to be the way Keyes Hyundai operates. I would recommend Keyes Hyundai for service and if possible try and talk to Marc Pasco but it seemed like all the people at Keyes were great. More

Marc was a polished professional that took the time to understand my needs and to communicate everything with me clearly so that I understood the whole process. I have never had a better service consultan understand my needs and to communicate everything with me clearly so that I understood the whole process. I have never had a better service consultant, and my brakes were done the same day with no appointment! More

I am a quiet, young, Indian, student, woman usually going to the dealer or any car related thing is intimidating. This time however it was different. Chip was very friendly and immediately puts people at e to the dealer or any car related thing is intimidating. This time however it was different. Chip was very friendly and immediately puts people at ease. He clearly explains everything being done to your car. It was very quick and easy getting the service on my car. I have being going to Keyes Hyundai since I bought my car in 2007. The car is doing great and the service here is great too. More