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Keyes Hyundai
Van Nuys, CA
1,999 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,999 Reviews of Keyes Hyundai
July 08, 2015
Great Super Easy,fast and painless!they really made buying a car fun! I will recommend them to all my friends and family!whenever it's time to get another c Super Easy,fast and painless!they really made buying a car fun! I will recommend them to all my friends and family!whenever it's time to get another car I know where I'm going! More
by ALLSTAR4JC
Verified CustomerEmployees Worked With
Miles and Anthony
July 08, 2015
My experience at Keyes Hyundai Van Nuys My car shopping experience was a success at Keyes Hyundai Van Nuys thanks you Steve Chung and Brandon. They made me and family feel very welcome. My car shopping experience was a success at Keyes Hyundai Van Nuys thanks you Steve Chung and Brandon. They made me and family feel very welcome. More
by JAUGUSTNG
Employees Worked With
Steve Chung, Internet Sales Manager and Brandon.
July 08, 2015
Great Car . . . Great Experience I couldn't be happier with my purchase and the way I was taken care of. Looking for a Hyundai. . look no further. And the homemade cookies were pret I couldn't be happier with my purchase and the way I was taken care of. Looking for a Hyundai. . look no further. And the homemade cookies were pretty tasty too. More
by SHARYN.EVRON
Employees Worked With
Steve Chung, Miles
July 08, 2015
Genesis Great car, Great Service, BUT Bluelink destroyed it for me, 3 week and still not working, but they sure did charged my card even tho thy said I don't Great car, Great Service, BUT Bluelink destroyed it for me, 3 week and still not working, but they sure did charged my card even tho thy said I don't have account with them. More
by LIORZAK
Employees Worked With
Farid
July 08, 2015
Helpful Excellent ,everything else in the first time in the Keyes and I like it, and it was a great day for me to be able to get my favorite car Excellent ,everything else in the first time in the Keyes and I like it, and it was a great day for me to be able to get my favorite car More
by NAPARVARI
Employees Worked With
Peter shahabadi
July 03, 2015
Great service Sales team was great. They got me a car i didn't think I could get into. Perfect for my growing family. I love the new Sonata. Sales team was great. They got me a car i didn't think I could get into. Perfect for my growing family. I love the new Sonata. More
by POSTSHAWN
Employees Worked With
Peter and Joseph.
June 23, 2015
Lease end rip off I returned my car and now need to pay 400$ No one said anything when I was there getting the car Now when the lease ended I got a latter from them I returned my car and now need to pay 400$ No one said anything when I was there getting the car Now when the lease ended I got a latter from them saying I owe 400$ When going to the dealership the MANAGER is saying - "it's on your contract ..." You should've read it before signing No one told me nothing about this fee + I had a few cars on a lease before and never had this issue before Those guys there are just trying to make a sale no matter what Worst customer service I have ever got I will never get another Hyundai no matter what Even for free (it will probably come again with hidden fees ) Ps . Manager told me - what is your last name ? I will look out for your review after I left the dealership unhappy So rude ... Do not do business with them unless you like to be ripped off More
by 12344321
Employees Worked With
Manager (not sure about his name)
June 02, 2015
happy happy happy Jeez! There are a lot of bad reviews. Anyway, I had a very easy experience buying a car at Van Nuys Keyes Hyundai. I was here on a Sunday morning (I d Jeez! There are a lot of bad reviews. Anyway, I had a very easy experience buying a car at Van Nuys Keyes Hyundai. I was here on a Sunday morning (I didn't know they opened later on sundays) and nobody was here. I decided to look around and see if I can find the car I was looking for. At around 9:30am I saw that guys were starting to fill balloons and stuff and steve greeted me and asked if we needed help. He helped me find the car which was parked in the back because it had just had a tire replaced. He says he thinks somebody ran over a nail with it. I ended up driving the car home in a couple hours. Very friendly staff. Rest assured I will be coming to buy cars from Keyes from now on. Go see my man Steve in the used car department and Fedy in finance! More
by NormJKi39
Employees Worked With
Steve, Fedy
March 23, 2015
Bait and Switch I came to this dealership this afternoon for a Base Elantra. They didnt have the car. They have many of the Elantra SE and thats what we tried negotia I came to this dealership this afternoon for a Base Elantra. They didnt have the car. They have many of the Elantra SE and thats what we tried negotiating. We finalized at $189 a month at $0 down. Moments later, they found a base model and wanted me to get that Base model instead. Louigi was the sales manager. He changed his mind about selling me the SE model. It was a terrible experience. I ended up walking away. Louigi is a terrible sales manager without a customer service experience. This is an example of bait and switch form of selling. More
by Kikoreyes
Employees Worked With
Michelle
February 21, 2015
I don't get it. I really don't understand any of the bad reviews here. My family bought three cars here, Sonata limited edition for my husband in 2012 from Richard Ch I really don't understand any of the bad reviews here. My family bought three cars here, Sonata limited edition for my husband in 2012 from Richard Chan, a certified Santa Fe awd in 2013 for my daughter from Manny Wong and a Sonata turbo with the panorama sunroof in 2014 from Steve Chung. I mean for the love of God it's a business transaction. I am in marketing for a home goods manufacturing company and I can tell you right now that every business transaction that has ever been made in the history of the planet has it's high points and it's low points. I don't understand why people get so upset. NEGOTIATION sometimes take a while and when both parties agree you have a deal. Simple as that. My experience with Keyes Hyundai in Van Nuys was professional. We came to a mutual agreement three times in three years. Three negotiations, three deals. That alone gets Keyes Hyundai 5 stars in every category. The only negative thing I have to say is that the last time I went the women's bathroom was out of order. More
by VP19666
Employees Worked With
Steven Chung, Manuel Wong, Richard Chan
