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Keyes Hyundai

Van Nuys, CA

4.6
1,999 Reviews

5746 Van Nuys Blvd

Van Nuys, CA

91401

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1,999 Reviews of Keyes Hyundai

November 27, 2023

The experience we had at Keyes Hyundai was excellent. I would highly recommend working with Keyes. More

by oedenfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Arau
Nov 28, 2023 -

Keyes Hyundai responded

Hi, thank you so much for your kind words and recommendation! We're thrilled to hear that you had an excellent experience at Keyes Hyundai. If there's anything else we can assist you with in the future, please don't hesitate to reach out.

November 18, 2023

Service department took 4hrs to do a simple oil and tire rotation. Ridiculous! This isn't the first time for same service to extend past 3hrs. If you're buying a car from keys hyundai you can expect the sam More

by tyjlucas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Name never given.
Nov 22, 2023 -

Keyes Hyundai responded

Hi, we apologize for the inconvenience you experienced with our service department. We understand your frustration and appreciate your feedback. We strive to provide efficient and satisfactory service to all our customers. We will address this issue internally to ensure it doesn't happen again. Thank you for bringing this to our attention.

November 07, 2023

I enjoyed the convenience of having my first 36,000 miles or 3 years worth of oil changs included! More

by ronwparks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Nov 08, 2023 -

Keyes Hyundai responded

Hi Ron, thank you for your positive feedback! We're glad to hear that you found our oil change package convenient. We strive to provide excellent service to all our customers. If you have any further questions or need assistance, feel free to reach out.

November 04, 2023

Servicing my car at this location was quick and easy. I had a very short wait to drop off my car and it was done on time. I was able to pick it up without waiting long. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Shaw
Nov 06, 2023 -

Keyes Hyundai responded

Hi, thank you for your positive feedback! We're thrilled to hear that your car servicing experience at our location was quick and easy. We strive to provide efficient service and minimize wait times. We appreciate your business and hope to serve you again in the future.

November 01, 2023

Had an excellent experience I absolutely love my car karim Darcuiel and fred amile did an amazing work.. they stayed after closing hours and they did everything to work with what I wanted .. wonderful c More

by evadiaz0123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karim, Darcuiel and fred, amile
Nov 03, 2023 -

Keyes Hyundai responded

Hi Eva, thank you so much for your kind words! We're thrilled to hear that Karim and Fred went above and beyond to ensure you had a great experience. We appreciate your support and are glad you love your new car. Thank you for choosing us!

October 24, 2023

I appreciated the prompt, efficient, and courteous service. Please do not publicly post my name. More

by Satisfied Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oliver
Nov 03, 2023 -

Keyes Hyundai responded

Thank you for the 5-star review!

October 20, 2023

The amount of vehicles coming in for service needs me nervous. I had a 9:30 am appointment and didn't get out of the car until 11:00 am. I was told it wouldn't be done until 3 pm. I had it back by 1:30 p More

by akabecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Montoya
Oct 23, 2023 -

Keyes Hyundai responded

Hi, thank you for your feedback! We understand that waiting times can be frustrating, but we're glad to hear that our team was able to deliver your vehicle ahead of schedule. We appreciate your patience and kind words about our staff.

October 18, 2023

Excellent service. Staff was fast and courteous. The courtesy Lyft rides made it easier on my wife and I since the car wouldn’t be ready for four hours. More

by alanblind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
Oct 19, 2023 -

Keyes Hyundai responded

Hi Alan! Thank you for your kind words. We're thrilled to hear that you had an excellent experience with our fast and courteous staff. We're glad the courtesy Lyft rides helped ease the inconvenience of the wait time. We appreciate your feedback and hope to serve you again soon!

September 25, 2023

We were very impressed with our salesperson, Shakespeare. He was honest, kind and extremely knowledgeable. More

by TamahK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shakespeare
Sep 26, 2023 -

Keyes Hyundai responded

Thank you so much, Tamah, for your kind words! We're delighted to hear that Shakespeare provided you with excellent service. We strive to have a team that is knowledgeable and helpful. If you have any more questions or need further assistance, please don't hesitate to reach out.

September 24, 2023

I appreciate timely and attentive service. It was a positive experience, from obtaining an appointment to picking up my car after the service. More

by stuart.siegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Asatryan
Sep 25, 2023 -

Keyes Hyundai responded

Thanks so much for the 5-star review! We're so glad you chose to work with us. Please drive safely and feel free to reach out if you have any additional questions. We look forward to working with you again.

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