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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

January 03, 2016

2012 Ford pick purchase Located the vehicle on their web site with make and model of vehicle and list of all factory equipment. Vehicle was listed as Ford F-150 4WD SuperCre More

by jwhite3126@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montano
January 03, 2016

Went in to look at new pickups and bought one same day We went in to just look at new Ford pickups and Rich Rysell approached us and was very friendly and extremely knowledgeable. We ended up deciding to More

by cain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell
Jan 05, 2016 -

Key Scales Ford responded

Thank you for your feedback. We are happy to hear that both Rich and Fred were friendly and knowledgeable. We know that you are going to love your new Ford F150! Thank you for choosing Key Scales Ford, we appreciate your business. We look forward to serving you in the future. Thanks again! Bruce Johnson, General Manager

December 31, 2015

Walked in and drove away with a new car! Thank you Rich Rysell for approaching me and selling me the first car we looked at and was able to drive away a couple hours later. Look forward to w More

by slang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Rich Rysell
Dec 31, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that Rich and Dan were able to help you with the purchase of your vehicle. We appreciate your business and look forward to serving you again. Thanks! Bruce Johnson, General Manager

December 30, 2015

Love My Ford I stopped by to browse and walked away with a new Ford Fusion. Randy Lofton was terrific to work with despite my stupid questions and waffling back an More

by Chris23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton
Dec 31, 2015 -

Key Scales Ford responded

Thank you for your feedback. We are happy to hear that Randy was terrific to work with. We know that you are going to enjoy your new Ford Fusion. We look forward to serving you in the future. Thanks again! Bruce Johnson, General Manager

December 29, 2015

Stan the Man was GREATTTT Stan the Man was very knowledgeable of the lease program. I just stopped by to get information and ended up walking out with a new 2016 lease vehicle More

by twiggy49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
stan teh man, Stan Reynolds
Dec 31, 2015 -

Key Scales Ford responded

Thank you for your five star rating. We are happy to hear that Stan was so knowledgeable about the lease program. We know that you are going to love your vehicle. Thanks again! Bruce Johnson, General Manager

Dec 31, 2015 -

Key Scales Ford responded

Thank you for your five star rating. We are happy to hear that Stan was so knowledgeable about the lease program. We know that you are going to love your vehicle. Thanks again! Bruce Johnson, General Manager

December 24, 2015

Cat Langbehn My husband and I went to Key Scales Fo0rd to research the Ford C-max. To our surprise one had just come in. Cat was very helpful working with us pu More

by TKSway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Cat Langbehn
Dec 24, 2015 -

Key Scales Ford responded

Thank you for your comments. We are happy to hear that Cat was very helpful in working with you during the purchase of your Ford C-max. We know you are going to love your vehicle! Thanks for choosing Key Scales Ford, we appreciate your business. Thanks again! Bruce Johnson, General Manager

December 23, 2015

Wanted to replace our 2010 Edge which performed flawlessly. Met by very personable salesman Nick Amalfitano who found the Edge we were looking for. Thoroughly explained electronic features which have been upgr More

by Edge again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano
Dec 24, 2015 -

Key Scales Ford responded

Thank you for your comments. We are happy to hear that Nick was able to explain all of the electronic features of the Edge. We know that you are going to enjoy your new Ford Edge! Thank you for choosing Key Scales Ford. We appreciate your business! Thanks again! Bruce Johnson, General Manager

December 22, 2015

Service dept Our Escape left us sit Saturday while in the area, called service and put on hold for 25 minutes, finally gave phone # to receptionist, no call back! More

by Fordrep
Customer Service
Friendliness
Recommend Dealer
No
Dec 22, 2015 -

Key Scales Ford responded

We are sorry for your inconvenience. Can you please call our dealership and ask to speak with either myself, Bruce Johnson (I am the General Manager) or Angela Thompson, our Customer Experience Specialist. Please call 1-877-301-5615. Thank you. -Bruce Johnson General Manager

December 20, 2015

Car Purchase This was our first time dealing with this dealership, and overall, a pleasant experience. They worked with us to find the car and payment method to b More

by Mustang Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Amalfitano, Artie Dorado
Dec 21, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that you had a pleasant experience at our dealership. We thank you for choosing Key Scales Ford and look forward to serving you in the future. Thanks again! Bruce Johnson, General Manager

December 18, 2015

I didn't think I was going to get a car I've been to several dealerships and always been let down due to my credit. I figured I will try once more before giving up. Kat at Keyscales made it More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cat Langbehn
Dec 19, 2015 -

Key Scales Ford responded

Thank you for your review. We are happy to hear that Cat was able to help you obtain a car. Thank you for making Key Scales Ford your dealership of choice. We look forward to serving you in the future. Thanks again! Bruce Johnson, General Manager

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