
Key Scales Ford
Leesburg, FL
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1,602 Reviews of Key Scales Ford
2012 Ford pick purchase Located the vehicle on their web site with make and model of vehicle and list of all factory equipment. Vehicle was listed as Ford F-150 4WD SuperCre Located the vehicle on their web site with make and model of vehicle and list of all factory equipment. Vehicle was listed as Ford F-150 4WD SuperCrew 145" Lariat. After purchase, my wife and I noticed many items listed on the web site as being included, were not on this pick-up. Checked the VIN # as advertised which matched. It turned out to be a F-150 4WD SuperCrew XLT. This has turned into a big mistake on our part by overlooking the missing items and incorrect model. Eric Montano our sales, person was very professional and helpful. We feel he wasn't aware of this big mistake. I guess it's buyer beware! More
Went in to look at new pickups and bought one same day We went in to just look at new Ford pickups and Rich Rysell approached us and was very friendly and extremely knowledgeable. We ended up deciding to We went in to just look at new Ford pickups and Rich Rysell approached us and was very friendly and extremely knowledgeable. We ended up deciding to buy a new Ford 150. We love our new truck, we got the actual 4 door pickup, couldn't believe how much room there is in the back seating area. We also dealt with Fred Almonte, he was as friendly and knowledgeable as Rich. My wife and I would recommend your dealership to friends with no hesitation. We went to this dealership because we had a very satisfying experience with the service dept. with our old Ford Pickup. More
Walked in and drove away with a new car! Thank you Rich Rysell for approaching me and selling me the first car we looked at and was able to drive away a couple hours later. Look forward to w Thank you Rich Rysell for approaching me and selling me the first car we looked at and was able to drive away a couple hours later. Look forward to working with you again in the near future. More
Love My Ford I stopped by to browse and walked away with a new Ford Fusion. Randy Lofton was terrific to work with despite my stupid questions and waffling back an I stopped by to browse and walked away with a new Ford Fusion. Randy Lofton was terrific to work with despite my stupid questions and waffling back and forth. He was very knowledgeable. I would highly recommend Key Scales and am very satisfied. More
Stan the Man was GREATTTT Stan the Man was very knowledgeable of the lease program. I just stopped by to get information and ended up walking out with a new 2016 lease vehicle Stan the Man was very knowledgeable of the lease program. I just stopped by to get information and ended up walking out with a new 2016 lease vehicle. Thanks More
Cat Langbehn My husband and I went to Key Scales Fo0rd to research the Ford C-max. To our surprise one had just come in. Cat was very helpful working with us pu My husband and I went to Key Scales Fo0rd to research the Ford C-max. To our surprise one had just come in. Cat was very helpful working with us purchasing the car. She certainly proved why she had earned Employee of the Year. More
Wanted to replace our 2010 Edge which performed flawlessly. Met by very personable salesman Nick Amalfitano who found the Edge we were looking for. Thoroughly explained electronic features which have been upgr Met by very personable salesman Nick Amalfitano who found the Edge we were looking for. Thoroughly explained electronic features which have been upgraded since our previous purchase. Such changes can be daunting and his willingness to continue to help us was a definite selling point. All in all our experience was positive. More
Service dept Our Escape left us sit Saturday while in the area, called service and put on hold for 25 minutes, finally gave phone # to receptionist, no call back! Our Escape left us sit Saturday while in the area, called service and put on hold for 25 minutes, finally gave phone # to receptionist, no call back! Called again Monday at 8am same thing, finally got a call at 130pm! At that point already had car towed to another ford dealer. Thanks for nothing Key Scales! More
Car Purchase This was our first time dealing with this dealership, and overall, a pleasant experience. They worked with us to find the car and payment method to b This was our first time dealing with this dealership, and overall, a pleasant experience. They worked with us to find the car and payment method to benefit both us and the dealer. The only negative is that the original salesman was not working when we made our purchase; however he would be given the sale. Another salesperson, Nick Amalfitano assisted us with the paperwork and went over the features in the car. He was extremely knowledgeable and friendly. The original salesman never contacted us to thank us for coming back and making a purchase. We just felt it would have been the correct thing to do. More
I didn't think I was going to get a car I've been to several dealerships and always been let down due to my credit. I figured I will try once more before giving up. Kat at Keyscales made it I've been to several dealerships and always been let down due to my credit. I figured I will try once more before giving up. Kat at Keyscales made it happen for me she was very courteous and professional. More