Key Scales Ford

WONDERFUL PROFESSIONALISM Just stopping in to see what was new for 2016 since our Lease on our 2013 Escape would be up in July 2016 we met a wonderful salesman Doug Faber. Dou Just stopping in to see what was new for 2016 since our Lease on our 2013 Escape would be up in July 2016 we met a wonderful salesman Doug Faber. Doug showed us the comparable Escape for 2016 however, like many the budget is most important. However, the Keyless Entry is our #1 want in any car and Ford vehicles are the only ones with that feature. After being a Chevy man for 50 years 3 years ago we switched to Ford and won't look back. Yesterday we drove off the lot with a Beautiful 2016 Ford Fusion and love it! We will be buyers again in the future. More

New Car Purchase The two new car salesmen, Dylan Passera & Nick Amalfitano were very knowledgeable & very helpful. They went over all the new details of our car. We The two new car salesmen, Dylan Passera & Nick Amalfitano were very knowledgeable & very helpful. They went over all the new details of our car. We are not computer savvy, so we needed all the help we could get. The Dealership in Leesburg is a family business and very good to deal with. More

Easy to work with This Dealership is very easy to work with. They were very pleasant, friendly and courteous. Many of the salesmen took the time to come over to us and This Dealership is very easy to work with. They were very pleasant, friendly and courteous. Many of the salesmen took the time to come over to us and introduce themselves. We had been to other dealerships but hadn't received anywhere near the friendliness we received today. We would HIGHLY recommend them to anyone. More

Very easy to deal with. Very pleasant experience. Rich Rysell answered all our questions and made sure we were satisfied with our purchase. Will use him again on next Ford Ve Very pleasant experience. Rich Rysell answered all our questions and made sure we were satisfied with our purchase. Will use him again on next Ford Vehicle i buy. More

Experience purchasing new vehicle Randy helped me purchase my new truck. He was very efficient and professional while at the same time very pleasant. He made my experience a pleasure. Randy helped me purchase my new truck. He was very efficient and professional while at the same time very pleasant. He made my experience a pleasure. He was helpful in many ways. Actually everyone I dealt with were efficient and pleasant. Not pushy and overpowering. I would recommend this dealership. Thank you. More

Brand new Ford Escape From the minute I met my salesman, Rich Rysell, the experience was nothing but positive. Rich was patient and explained everything in detail. He answe From the minute I met my salesman, Rich Rysell, the experience was nothing but positive. Rich was patient and explained everything in detail. He answered all of my questions more than satisfactorily. He never pressured me about anything, simply let me make my own decision, and then promptly found exactly the car I was looking for. When it was time to go to Finance, Jim Roberts was amazing. He walked me through the entire procedure calmly and professionally. Once again, no pressure. Jim explained everything to me, made a few pertinent suggestions and left me to make my own decision. Finally I was introduced to Jessie Dern, in the Service Department. She was friendly and personable, and had an air of quite competence. I was very impressed with the entire experience. Rich was also very helpful when giving me the 'nickel tour' of the automobile I purchased. I would not hesitate to recommend Key Scales Ford and their team. I was very impressed, and I am not known to be easily impressed. More

Alawys a Good Car Buying Experience here! This is the 2nd Vehicle purchased from Key Scales Ford. Everything worked out well on both purchases. We would buy from this dealer again. Rich was This is the 2nd Vehicle purchased from Key Scales Ford. Everything worked out well on both purchases. We would buy from this dealer again. Rich was very helpful & knowledgeable about the vehicle we bought. More

Best buying experience in Florida Rich Rysell is very thorough and ,proffesional.He expedited the paper work and answered every question we had.Rich went thru every system from seat po Rich Rysell is very thorough and ,proffesional.He expedited the paper work and answered every question we had.Rich went thru every system from seat positioning to phone syncing.The finance portion was expedient and without and selling pressure.I have been purchasing APlan vehicles since 1965 and have experience with Dealers who just go through the motion for a plan vehicle. Rich Rysell is really the exception. More

Not your typical car buying experience. "Thank God" I helped my elderly parent's purchased their car from Brandon Casper. My parents as I said are elderly and I worry that they will be taken advantage I helped my elderly parent's purchased their car from Brandon Casper. My parents as I said are elderly and I worry that they will be taken advantage of and after many emails, phone calls and trips to other dealerships that resulted in misleading lies and deceptive practice's, we had the good fortune to get Brandon Casper on the phone when we called Key Scales Ford. Brandon was very knowledgeable and even figured payments in his head faster then I could using a finance calculator. We told him what we needed and he had several vehicles both new and used that fit the bill. After we found the perfect car, It was very easy to conduct business with Brandon, he was honest up front and did not pressure us like the other dealerships had. I can tell you this, I don't trust car sales people or dealership in general and we walked out of dealerships all week long, but It was a welcome relief to be treated the proper way and not beat up and bullied into buying a car. It's so exhausting and agervating to buy a car. We had many questions and concerns that would have prevented us from buying anything, Brandon made perfect sense in answering all those question and concerns and more. I could go on forever about what a great experience we had dealing with Brandon, Key Scales Ford is fortunate to have such a professional, respectful and handsome salesperson as Brandon. I will definitely send all my family and friends to buy from Brandon. My parents love their Escape! More

could not be anymore hospitable and would do again treat customers very well and will work with you on pricing. vehicle will be clean and serviced as expected with a full tank of gas treat customers very well and will work with you on pricing. vehicle will be clean and serviced as expected with a full tank of gas More