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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

March 26, 2016

nice to deal with Brandon, our salesman, was efficient and cordial. He assisted us and made buying easy. The other staff members were very friendly, as well. Great sele More

by old school car guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Casper, Gary Blackman
Mar 26, 2016 -

Key Scales Ford responded

Thank you for your comments. I am happy to hear that Brandon took great care of you on your visit. We always try to make car buying as simple and painless as possible. We appreciate you checking out our expanded selection of vehicles, and we look forward to serving you in the future. Bruce Johnson, General Manager

March 25, 2016

Lease turn and new lease We went to another Ford dealer and they didn't even try to help us. We turned in a lease early and Nick and Stan went out of their way to help us get More

by BruceT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Nick Amalfitano, Stan Reynolds
Mar 25, 2016 -

Key Scales Ford responded

Thank you for your response. I am glad to hear that Nick and Stan gave you the level of service you needed - and deserved - with your new lease. We appreciate you giving us a chance to earn your business, and look forward to helping you out in the future again. Bruce Johnson, General Manager

March 23, 2016

Stress Free Buying Experience It was a pleasure to visit the recently and beautifully updated show room. Stan, our salesman, was easy to work with and very accommodating. This and More

by Escapee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stan Reynolds, Gary Blackman
Mar 23, 2016 -

Key Scales Ford responded

Thank you for your response. I am glad to hear that Stan and Gary made your purchase a comfortable and easy experience. And I'm also happy that you enjoyed our new showroom and expanded inventory. Please let me or Stan know what we can do to continue to keep your new vehicle experience the best possible. Bruce Johnson, General Manager

March 21, 2016

DealerRater March 21, 2016 DealerRater My husband, Gary as well as myself would like to “Rate” our experience at Key Scales Ford in Leesburg, Fl with our salesm More

by babypup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Gary Blackman
Mar 21, 2016 -

Key Scales Ford responded

Thank you for your review Gary and Cecilia. I'm so glad to hear that Randy and Gary made your new truck purchase and enjoyable experience for you both. Randy, as well as the rest of the Key Scales family, will be here to help with any questions you may have about all of the new technology in your F150. Thanks for your business, and your confidence in Key Scales Ford. Bruce Johnson, General Manager

March 21, 2016

lease return and new lease Randy Lofton was the most helpful and made it the easiest to get through all the paperwork and pick up new lease. Every body involved was very courteo More

by pickup man81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton
Mar 21, 2016 -

Key Scales Ford responded

Thank you for your comments. I am happy to hear that Randy was helpful in finding the right F150 for you, and getting you the right lease for your needs. It is our goal at Key Scales Ford to make sure, when you're ready for your next lease, that we've done everything possible to earn your next lease business. From all of us, we hope you enjoy your new truck. Bruce Johnson, General Manager

March 14, 2016

Leasing Experience The car leasing experience was fantastic! Everyone was very courteous, friendly and very good at their job. I would recommend friends and family to vi More

by Richard48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Fred Almonte
Mar 14, 2016 -

Key Scales Ford responded

Thank you for your comments. I appreciate you letting me know that Fred and Dan took care of your needs in a friendly and courteous manner. I appreciate even more that you would share your experience with your friends and family. Please let me, Fred, or Dan know if there is anything we can do to make your ownership experience as outstanding as your purchase experience. Bruce Johnson, General Manager

March 11, 2016

Great sales team. I lease my second cars from Fred, each time everything went very smooth. Rich and Fred were very professional, plan on leasing my third one from the More

by John S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Rich Rysell
Mar 12, 2016 -

Key Scales Ford responded

Thank you for your review. It means alot to us when you choose Key Scales Ford for your purchase - and it means even more when you return to us again and again. Fred, Rich and I want to thank you for the confidence you have shown in us, and please let us know what we can do to continue to earn your trust. Bruce Johnson, General Manager

March 09, 2016

Fantastic The service at this dealership is second to none, especially the salesman Harry he is awesome so when you go to the dealership make sure you look up H More

by lonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Wilhelm
Mar 09, 2016 -

Key Scales Ford responded

Thank you Lonnie for your comments. I am glad Harry made you feel welcome, and took care of you on your visit. Please let me or Harry know what we can do to be of help to you in the future - we're here to help any way we can. Thanks again for coming in to Key Scales Ford. Bruce Johnson, General Manager

March 08, 2016

Very smooth, very professional. We hadn't traded cars for eight years, really hate the car buying experience. However, this was a very pleasant experience, view the cars, drive the c More

by Donna1944
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Fred Almonte
Mar 08, 2016 -

Key Scales Ford responded

Thank you for your comments, and welcome to the Key Scales family. Your experience was what we aim for every time with every customer. I am glad to hear that Fred and Dan lived up to your expectations. We want to continue to take care of you in the same manner after the sale also. Enjoy your vehicle, and thanks again for your trust in us. Bruce Johnson, General Manager

March 07, 2016

Our Dream Car..A Ford Escape! Most People get scared when they go to buy A car..But I tell you we wasn't afraid..WE HAD ANGELS FOR DEALERS. God Bless KEY SCALE FORD..OF LEESBURG,FL More

by jwil2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton, Harry Wilhelm
Mar 07, 2016 -

Key Scales Ford responded

Thank you for your review. I am thrilled to hear that Randy and Harry took the time to find out exactly what you wanted, and then got it done. We want to keep the dream alive, now and for the years ahead. I wish you many happy miles ahead in your Escape, and please let us know how we can be of help to you both in the future! Bruce Johnson, General Manager

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