Key Scales Ford

Great experience!!! This is the second vehicle I've gotten from Key Scales Ford in Leesburg and my second lease. Artie Dorado was so pleasant and helpful to show me seve This is the second vehicle I've gotten from Key Scales Ford in Leesburg and my second lease. Artie Dorado was so pleasant and helpful to show me several cars, take a test drive and then work out all the details. I highly recommend Key Scales Ford and Artie Dorado. I love my new 2016 Ford Escape Titanium! More

Excellent Experience Everyone that we dealt with at Key Scales Ford was professional, courteous & helpful. It was a really good experience. Based on our experience, I wi Everyone that we dealt with at Key Scales Ford was professional, courteous & helpful. It was a really good experience. Based on our experience, I will definitely recommend them to others shopping for a Ford vehicle. More

wonderful! Great dealership! Highly recommend asking for Randy Lofton for your salesman! He's very knowledgeable! We have been buying here for years from Don Gar Great dealership! Highly recommend asking for Randy Lofton for your salesman! He's very knowledgeable! We have been buying here for years from Don Garrett also they make a great team! More

Easy to buy a car We bought our Ford Mustang convertible, and Rich Rysell did a great job. He worked with us to find the right car. We will recommend him to friends. We bought our Ford Mustang convertible, and Rich Rysell did a great job. He worked with us to find the right car. We will recommend him to friends. More

Complete waste of time I went to Key Scales in Leesburg after seeing the truck i wanted online. I had to park behind the dealership because of construction going on at the t I went to Key Scales in Leesburg after seeing the truck i wanted online. I had to park behind the dealership because of construction going on at the time of my visit. Once i hoofed it back to the front of the building i was warmly greeted by an empty reception desk. I noticed several employees seated behind a large window. After making eye contact a few times nobody bothered to greet me or even make an attempt to interact with me so i gave up on them and turned my attention to the only salesperson not currently with a customer, 2 were busy helping other customers. Nick finally asked me if i was being helped after standing at the desk for 4-5 minutes. I told him i came to look at a truck they had advertised online. He showed me the truck and i test drove it. I told him i was very interested in the truck and would like an appraisal on my trade in. This is when i found out that the price advertised on line was incorrect and was in fact $4000 more. Thats right 4 thousand dollars more than the advertised price. I will give Nick credit he did increase the amount he could give me for my trade in but not even close to $4000 more. I told him thanks for trying and that i would like to see a manager before leaving, so he walked me to Don who was standing outside smoking. I told Don i was very disappointed to drive to the dealership, test drive the vehicle and waste my time going back and forth with the "let me try this or that so we can make a deal". His response was an unbelievable "sorry our advertising is done by a third party and they messed up, nothing i can do". I would expect that from a sleazeball used car salesman with "30 years experience" not the cigarette smoking sales manager, but i guess thats who they have running the new car/truck sales down at Key Scales Ford. So if you are looking for a new car or truck i would highly recommend driving somewhere else, or any where else for that matter before Key Scales Ford. More

Courteous, efficient and competent We bought our new Ford Escape here, Rich and Arty were very helpful and factual. They presented us the car and explained in detail the functions etc. We bought our new Ford Escape here, Rich and Arty were very helpful and factual. They presented us the car and explained in detail the functions etc. Very courteous throughout the process and handled all the misc details that must be done when trading in for a new car. I highly recommend this dealership. We loved them. More

Very accommodating!!!!! Great service! We went looking for a Ford Explorer and didn't leave without a new vehicle!!! The whole process was relaxed and very easy. Our salesman, Gary Mullins We went looking for a Ford Explorer and didn't leave without a new vehicle!!! The whole process was relaxed and very easy. Our salesman, Gary Mullins was very good at what he does. Very knowledgable. Gary Blackman the finance guy was also wonderful and another Mainer. We love our new Ford Explorer XLT!!! Thank you Key Scales Ford!!! Mona and Charles Tripp. More

What a joy! As a recent widow I was a little nervous about buying a new car, but I did not need to be concerned. I was treated with courtesy, respect and friendl As a recent widow I was a little nervous about buying a new car, but I did not need to be concerned. I was treated with courtesy, respect and friendliness. The entire experience turned into a fun time. I feel like I have made a new friend in Fred Almonte, ,my salesman. The financing part was smooth, and I enjoyed talking with Gary as he prepared the forms. Thank you, Key Scales Ford! More

Excellent salesman and excellent experience !! My sales person Fred Almonte couldn't have been nicer, he was absolutely the best, I'm so pleased that Fred was my sales person. He was very informati My sales person Fred Almonte couldn't have been nicer, he was absolutely the best, I'm so pleased that Fred was my sales person. He was very informative and knowledgeable, I will definitely buy from Fred again and would definitely recommend Fred to my friends and family. All in all, I had an excellent experience !! More

Excellent sales person On March 25th my wife and I meet with Harry Wilhelm to test drive a 2014 Ford 150 lariat. We decided that we liked it and traded our car in. The nega On March 25th my wife and I meet with Harry Wilhelm to test drive a 2014 Ford 150 lariat. We decided that we liked it and traded our car in. The negations went smoothly I we purchased the vehicle. Mr. Wilhelm did an excellent job as a salesperson and conducted himself in a very professional and yet friendly manner. He deserves a pat on the back for a "job well done". More