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Key Scales Ford

Leesburg, FL

4.6
1,602 Reviews

1719 Citrus Boulevard

Leesburg, FL

34748

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1,602 Reviews of Key Scales Ford

April 17, 2016

Good service The salesperson and the team found us the car we wanted and in the color we requested. They helped us get the incentives to save us money. More

by Hybrid Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Artie Dorado, Doug Faber
Apr 17, 2016 -

Key Scales Ford responded

Thank you for your review. I'm glad to hear that Artie and the team at Key Scales Ford helped to find you the right Cmax Hybrid, and find you all of the available incentives to make the price right for you, too. Thanks for returning to the Key Scales family! Bruce Johnson, General Manager

April 17, 2016

Rating experience purchasing new car My buying experience with Key Scales Ford, especially dealing with sales associate was outstanding. Rich was very helpful in explaining the various op More

by Waltcar
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Apr 17, 2016 -

Key Scales Ford responded

Thank you for your response. I am glad to hear that Rich made your decision to lease your new Fusion from Key Scales Ford make sense for your needs. Leasing is a great option, and I'm glad to hear he took the time to explain all the details for you. We hope you enjoy your new Fusion, and look forward to seeing you back at the end of the lease. Bruce Johnson, General Manager

April 17, 2016

Awesome experience No pressure at all, Rich came out answered all our questions and we told him what we were looking to do, No time at all we drove away in our new car!! More

by Rmathews14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Apr 17, 2016 -

Key Scales Ford responded

Thank you for your review. We at Key Scales Ford appreciate, not only this purchase from us, but both of your purchases from us. I'm glad to hear that Rich took such great care of you, and our entire team looks forward to extending that same great level of service and attention you deserve now and in the future. Bruce Johnson, General Manager

April 15, 2016

Nick really worked for me! The process was painless. Nick and Dan did a great job of helping me quickly and painlessly. Nick even helped me by " going the extra mile". I realize More

by Lisab2teach
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Nick Amalfitano
Apr 15, 2016 -

Key Scales Ford responded

Thank you for your comments. I am so glad to hear that Nick and Dan took extra-good care of you during your visit. Please know that we are here for you now, and down the road, too. We appreciate your business. Bruce Johnson, General Manager

April 15, 2016

Great follow thru Rich Rysell is by far the best sales person I have ever delt with. Second to none. I just bought my 30th new Ford and rich made it the best experience More

by Extremely satisfied buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Rysell
Apr 15, 2016 -

Key Scales Ford responded

Thank you for your review. After making 30 new Ford purchases, I'm glad to hear that Rich ranks on top. Rich, and all of our team, try to make the car buying and owning experience the best possible. Thank you for your business, and we look forward to working with you again in the future. Bruce Johnson, General Manager

April 15, 2016

2016 C Max Purchase Rich took the time to answer all of our questions and explained how things worked during our demo ride. Once back at the dealership, Rich, Don Garret More

by Thomas Denes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Shuten, Don Garrett, Rich Rysell
Apr 15, 2016 -

Key Scales Ford responded

Thank you for your response. I'm glad that from start to finish - from Rich, to Don, to Dan - the Key Scales Ford team was able to provide you the level of service you expect, and deserve. We thank you for your purchase, and hope you enjoy your new C-max! Bruce Johnson, General Manager

April 14, 2016

Purchase 2015 Mustang Randy Lofton was fantastic, delivered on what we agreed to, and I drove 275 miles to buy this car! He made me feel welcome and did everything I asked More

by Sean McGivney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Lofton
Apr 14, 2016 -

Key Scales Ford responded

Thank you for your response. Especially when you're driving from almost 300 miles away, you want to be sure that everything is taken care of exactly as you want - and I'm glad that Randy did just that for you. We appreciate you making the drive to our dealership. Thanks again - Bruce Johnson, General Manager

April 14, 2016

Great Experience Harry Wilhelm was a pleasure working with,great experience. Love my new F-150. Your your service consultant " Turbo " fun to work with. I highly recom More

by cmgwhiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Wilhelm, Jessie Dern
Apr 14, 2016 -

Key Scales Ford responded

Thank you for your review. I am so glad to hear that Harry in sales and Jessie "Turbo" in service took such excellent care of you on your recent visit. We want to be sure that we continue to provide excellent service to you now and in the future - please let us know what we can do to continue to improve your experience. Bruce Johnson, General Manager

April 14, 2016

Outstanding sales staff Fred Almonte Sr is an outstanding sales person. We have bought several cars from Key Scales and he never fails to understand what is important to us. More

by Truck Lover
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Almonte, Jim Roberts, Doug Faber
Apr 14, 2016 -

Key Scales Ford responded

Thank you for your comments. I am glad to hear that Fred, Jim and Doug took such great care of you on your purchase. We appreciate your repeat business with us, and look forward to being here for your future needs. Thanks again. Bruce Johnson, General Manager

April 13, 2016

My car buying experience I would highly recommend Fred Almonte for your salesman. We bought our first Ford from Fred and I was fortunate to have him there for me to buy my se More

by Gi Gi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Almonte
Apr 13, 2016 -

Key Scales Ford responded

Thank you for your review. I am happy to hear that Key Scales Ford, and especially Fred Almonte, earned your trust not only once, but twice. We always strive to make the process as simple and painless as possible. Please let Fred or me know how we can continue to be of help to you in the future. Bruce Johnson, General Manager

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