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Key Ford of Rockland - Service Center

Thomaston, ME

4.2
178 Reviews

178 Reviews of Key Ford of Rockland - Service Center

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May 16, 2025

Appointment was scheduled, work wasn't started until I showed in person. Not happy. Work wasn't completed, either. More

by mdw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caleb Wight
3.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamage
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025

They picked my truck up from work inspected it and brought it back at no charge. It was great and super convenient More

by JASONALANWHITE
Recommend Dealer
Yes
Employees Worked With
Chris (I think)
May 10, 2025

Good service. But they were an hour behind on my appointment time and didn't call and tell me before I got there More

by hpjunkie79
Recommend Dealer
Yes
May 01, 2025

Excellent, friendly and knowledgeable, from sale to service. Only regret is that I didn’t buy from them sooner!! Can’t imagine going anywhere else going forward. More

by debby904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Macy Bosma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamage
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Very nice to work with and vehicle is always done in time they give you. More

by Donna 123
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Wight
April 08, 2025

The staff is wonderful in the service department. They supplied me with a ride home, they made sure that my car received the service requested. Excellent!!!! More

by JimGibson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gamage
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2025

Great overall, the team was polite, speedy and explained the service well. The oil change was cheaper than expected and I feel they did a quality job checking the car over! More

by JHallock34
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Wight
March 23, 2025

Took my explorer in and figured out the issue with my seat belt and the next day called and my part was in ..fixed with in a few days ..Service was great.. More

by Lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Gamage
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

Great customer service as always. Car was taken right on time. Friendly staff and clean waiting area after looking at amazing prices on new(er) vehicles on the lot More

by JOSHUALEMOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caleb Wight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamage
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 04, 2025

It was great! Parts and service did a fantastic job! Will definitely come back. Thank You! More

by cgamage
Recommend Dealer
Yes
Employees Worked With
Chris Gamage
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