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Key Ford of Rockland

Thomaston, ME

4.5
303 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group. We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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2 Moody Dr

Thomaston, ME

04861

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Showing 303 reviews

December 13, 2023

Nick and his manager Marie made the buying experience VERY easy! I was especially surprised that they were willing to deliver the vehicle to me because I was unavailable to come to the dealership due to More

by macdonald.w
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Yandell
December 02, 2023

Jesse provides a great personal touch to service. He’s always helpful. I like that he recognizes me by face and name. I never have to ask for a shuttle ride when I drop off my car; he offers first. More

by Maxgeren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Yandell
November 29, 2023

Mike the service manager and Marie the sales manager have been great to deal with More

by MIKEBERRY211992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Hallock, Frank Noriega
November 27, 2023

Very nice got there early they took me right in. .. My daughter and I enjoyed a hot cocoa and watched some tv while we waited More

by mamaluce43
Recommend Dealer
Yes
November 27, 2023

Went out of their way to help us at every step of the process. Fair prices up front without any haggling. A couple of things came up in the process and they were handled swiftly and effectively. Thanks s More

by FRAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie, Mike Moody, Josh Derby, Ryan Derby
November 23, 2023

Always greeted and treated like one of the family. Staff is knowledgeable, kind,and willing to go a bit further to get what we wanted. Even after the sales had concluded we were still treated as a val More

by rumrunr04841
Recommend Dealer
Yes
Employees Worked With
Marie Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marie Forbes
November 21, 2023

Jess has always been great and is my preferred go to when dealing with service. More

by Jaymed
Service Time
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candy Dent
November 21, 2023

Very nice to work with and helpful Pleasant place to work with would highly recommend More

by emcdonald650
Recommend Dealer
Yes
Employees Worked With
Jesse Hallock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Hallock
November 15, 2023

Easy to schedule. Very helpful and professional. Found the problem quickly. Corrected and explained the fix. More

by linhart.dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Samartano
November 09, 2023

They were all awesome The team from the GM, to the sales team, to the finance team were all incredibly impressive More

by Gjergji
Recommend Dealer
Yes
Employees Worked With
Even
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