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Key Ford of Rockland
Thomaston, ME
303 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 303 reviews
January 17, 2024
I was able to close the deal on my vehicle thanks to Key Ford. A deposit held the vehicle until I could see it . Ford. A deposit held the vehicle until I could see it . More
by catspaw19
Verified Customer
January 17, 2024
I wasn’t happy my contract had to be changed otherwise things went ok. I do like my car things went ok. I do like my car More
by pmckay55
January 17, 2024
They’re very helpful and courteous. Did my job quickly and competently. Every one I dealt with went out of their way to help me Did my job quickly and competently. Every one I dealt with went out of their way to help me More
by CHARLESMCILWAIN
January 17, 2024
The parts department was pleasant and knowledgeable and professional. Jesse could work on his politeness but everyone else was friendly. professional. Jesse could work on his politeness but everyone else was friendly. More
by Jxnjen424
Employees Worked With
January 17, 2024
Took \Mme right on time for the Works package while I waited. Work was completed sooner than I expected, very pleased. waited. Work was completed sooner than I expected, very pleased. More
by DHANSEN10
Employees Worked With
January 17, 2024
Very helpful and always fit an appointment to my schedule. Prompt and courteous, very happy schedule. Prompt and courteous, very happy More
by LESJUDAHA
January 17, 2024
Easy to work with very responsive and I like that they support the trekkers organization. support the trekkers organization. More
by Kyoungs7777
Employees Worked With
January 17, 2024
Jesse and the service team were very responsive to my service needs. They went out of their way to access the parts necessary to complete the repair success under a tight time target. Jesse did a great service needs. They went out of their way to access the parts necessary to complete the repair success under a tight time target. Jesse did a great job of communicating at every step of the process. More
by Bill S
Employees Worked With
January 17, 2024
I said not to rotate tires cause I had only had them on for a month-but I just wanted the oil change and regular checks. As it stands I’m not sure what they checked (battery, fluids) because the paperwork for a month-but I just wanted the oil change and regular checks. As it stands I’m not sure what they checked (battery, fluids) because the paperwork didn’t say anything but oil change🤷♀️ More
by eliz.noyes
Employees Worked With
I don’t know who
December 14, 2023
A fantastic place to buy a vehicle. All of the staff was very personable, as well as informative. Even after my purchase they were kind enough to reach out and ensure I was satisfied wi All of the staff was very personable, as well as informative. Even after my purchase they were kind enough to reach out and ensure I was satisfied with my purchase. More
by zwiezend
Employees Worked With
Evan Yandell
