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Key Ford of Rockland
Thomaston, ME
238 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 238 reviews
January 17, 2024
The parts department was pleasant and knowledgeable and professional. Jesse could work on his politeness but everyone else was friendly. professional. Jesse could work on his politeness but everyone else was friendly. More
by Jxnjen424
Verified CustomerEmployees Worked With
January 17, 2024
Very helpful and always fit an appointment to my schedule. Prompt and courteous, very happy schedule. Prompt and courteous, very happy More
by LESJUDAHA
January 17, 2024
Jesse and the service team were very responsive to my service needs. They went out of their way to access the parts necessary to complete the repair success under a tight time target. Jesse did a great service needs. They went out of their way to access the parts necessary to complete the repair success under a tight time target. Jesse did a great job of communicating at every step of the process. More
by Bill S
Employees Worked With
January 17, 2024
I was able to close the deal on my vehicle thanks to Key Ford. A deposit held the vehicle until I could see it . Ford. A deposit held the vehicle until I could see it . More
by catspaw19
December 14, 2023
A fantastic place to buy a vehicle. All of the staff was very personable, as well as informative. Even after my purchase they were kind enough to reach out and ensure I was satisfied wi All of the staff was very personable, as well as informative. Even after my purchase they were kind enough to reach out and ensure I was satisfied with my purchase. More
by zwiezend
Employees Worked With
Evan Yandell
December 13, 2023
Nick and his manager Marie made the buying experience VERY easy! I was especially surprised that they were willing to deliver the vehicle to me because I was unavailable to come to the dealership due to VERY easy! I was especially surprised that they were willing to deliver the vehicle to me because I was unavailable to come to the dealership due to work commitments. I would definitely recommend Nick and Key Ford of Rockland to anyone looking for a vehicle! More
by macdonald.w
December 02, 2023
Jesse provides a great personal touch to service. He’s always helpful. I like that he recognizes me by face and name. I never have to ask for a shuttle ride when I drop off my car; he offers first. He’s always helpful. I like that he recognizes me by face and name. I never have to ask for a shuttle ride when I drop off my car; he offers first. The the facility is new and clean. More
by Maxgeren
November 29, 2023
Mike the service manager and Marie the sales manager have been great to deal with been great to deal with More
by MIKEBERRY211992
November 27, 2023
Went out of their way to help us at every step of the process. Fair prices up front without any haggling. A couple of things came up in the process and they were handled swiftly and effectively. Thanks s process. Fair prices up front without any haggling. A couple of things came up in the process and they were handled swiftly and effectively. Thanks so much Marie and team! More
by FRAN
