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Key Ford of Rockland
Thomaston, ME
303 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 303 reviews
August 11, 2024
Very satisfied, courteous and professional salesmen and management. Most likely to buy from them again management. Most likely to buy from them again More
by TIMUDI66
Verified Customer
August 10, 2024
Easy to work with. Easy transaction. This sentence is just to get over the word count requirement. Easy transaction. This sentence is just to get over the word count requirement. More
by gregsmith845
Employees Worked With
Other Employees :
Evan Yandell, Josh Derby, Ryan Derby
August 05, 2024
Jesse and Tracy were both helpful in getting a new battery installed instead of carrying out my scheduled appointment. A nice waiting room is available for customer use. battery installed instead of carrying out my scheduled appointment. A nice waiting room is available for customer use. More
by ASAMARAS
Employees Worked With
Other Employees :
Tamara Strong. New to me, but she was helpful on setting up an unexpected order for some replacement parts. ted parts order for a service problem., Frank Noriega, Candy Dent
August 01, 2024
Very organized. All paper work was ready for me to sign when I arrived. Cant say enough about this dealership. They are all wonderful Thanks again for such wonderf All paper work was ready for me to sign when I arrived. Cant say enough about this dealership. They are all wonderful Thanks again for such wonderful and professional service.. More
by mulligamstew13
August 01, 2024
Bought several vehicles here. Each has been a good experience. Low pressure sales environment was appreciated. Each has been a good experience. Low pressure sales environment was appreciated. More
by jonathan
Employees Worked With
Other Employees :
Evan Yandell, Josh Derby, Ryan Derby
July 28, 2024
Great friendly and professional service. Work done in a timely manner, all personnel were very helpful. Clean modern facilities. Work done in a timely manner, all personnel were very helpful. Clean modern facilities. More
by gpajor8127
July 26, 2024
Large selection of vehicles competitive prices. Helped setting up ford pass connect which was a huge help. Seemed very knowledgeable about the vehicles Helped setting up ford pass connect which was a huge help. Seemed very knowledgeable about the vehicles More
by richkaspala
July 23, 2024
Open, friendly, helpful personnel. Not high pressure. Appear to have collaborative personnel relationships. Knowledgeable about products and services. Not high pressure. Appear to have collaborative personnel relationships. Knowledgeable about products and services. More
by CONRADES
July 21, 2024
Everything went perfectly. My best car dealership experience ever. I like the team aspect instead of commissioned salesmen. My best car dealership experience ever. I like the team aspect instead of commissioned salesmen. More
by prm399
Employees Worked With
Other Employees :
Evan Yandell, Mike Moody, Josh Derby, Ryan Derby
July 20, 2024
Excellent team work. Andrew was exceptionally professional and personable which eased the experience of new car purchase and trading in my beloved 14 year old car. Mari Andrew was exceptionally professional and personable which eased the experience of new car purchase and trading in my beloved 14 year old car. Marie patiently listened to my financial goal and made the deal work. Seth cheerfully and smoothly put together the final details of title, warranty and loan paperwork. Thank you! More
by tchat3995
