Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Key Ford of Rockland
Thomaston, ME
272 Reviews
Key Ford of Rockland is a proud member of the Key Auto Group.
We make the car buying process very simple by displaying the lowest price on the window. We believe there is more to buying a vehicle than worrying about the price. For that reason, Key Auto has simplified that process for our customers. When we price a vehicle, we take the following into consideration: 1) market conditions, 2) what the area dealers are selling them for, 3) Kelly Blue Book* retail. This way, when you leave a Key Auto Dealership, you're confident you've received the absolute best deal.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 272 reviews
June 01, 2024
As long as they get paid they are happy! As for calling customer to let them know status of vehicle they slack, not my fault you are short on service technicians!!! As for calling customer to let them know status of vehicle they slack, not my fault you are short on service technicians!!! More
by Kriatin
Verified CustomerEmployees Worked With
May 30, 2024
I called and asked them to please hold on to the specific vehicle that my wife and I had looked at after the dealership had closed the evening before. I told them,we would be in at 2pm. Even though someone e vehicle that my wife and I had looked at after the dealership had closed the evening before. I told them,we would be in at 2pm. Even though someone else came in and wanted the vehicle, they held it for us. We did buy that vehicle. The dealership proceeded to find another almost identical vehicle for the other customer, who then purchased it. More
by SANDY37
May 29, 2024
Very nice people and great service they need more help like all buisness great place like all buisness great place More
by Betty
May 27, 2024
They did very good by me . ..I feel they bent over backwards to get me into this truck and I couldn't be happier ..I feel they bent over backwards to get me into this truck and I couldn't be happier More
by Swanboatbuilding
May 26, 2024
They put forth great effort to deliver proper service in a friendly way that you know you can trust. That is worth a lot. Nothing is easy these days, but I give them 5 stars. a friendly way that you know you can trust. That is worth a lot. Nothing is easy these days, but I give them 5 stars. More
by Phil
Employees Worked With
Other Employees :
I think Mike worked on the car, and he is excellent. Marie the overall manager is watchful, pleasant, and very helpful.
May 19, 2024
These folks went out of their way to help me. Thanks again! You are the best! Thanks again! You are the best! More
by justrightaline
May 16, 2024
Andrew and Evan provided great customer service. They were very helpful, thoroughly answering all our questions. The truck buying experience was easy and not stressful - no pressure. Will recommend They were very helpful, thoroughly answering all our questions. The truck buying experience was easy and not stressful - no pressure. Will recommend to others. More
by vmccully
May 13, 2024
Love the service here. That’s why I just bought out my lease and the process was so simple That’s why I just bought out my lease and the process was so simple More
by Kbellie42
Employees Worked With
Other Employees :
Mike Moody, Ryan Derby
