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Key Chrysler Dodge Jeep RAM of White River - Service Center

Lebanon, NH

4.2
201 Reviews

201 Reviews of Key Chrysler Dodge Jeep RAM of White River - Service Center

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July 31, 2024

Maintenance was done well. Shuttled me back-and-forth from work was a good experience. More

by bballstephy22
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Great service. Everyone is always so welcoming and friendly. I feel very comfortable every visit. More

by raffyd81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

Although I did not buy my Jeep Grand Cherokee at Key Jeep of White River Junction, they have been simply amazing. I have been having issues with the radio since I purchased the car in January. They have bee More

by sandra.rhoades
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy? in service. I spoke with him on the phone a couple times he was great also.
July 07, 2024

Fantastic service department, scheduling was so easy, they worked around my schedule, they diagnosed my vehicle quickly and accurately!! More

by rtess34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2024

Emily was very nice and accommodated my request to perform a state inspection- even though it was discovered that I could not because I am from New Hampshire! She was very pleasant I informing me. More

by tom@tombenzel.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2024

Inconsistent communication, inaccurate photos, unfulfilled promises, zero leadership or accountability, false advertisement, zero customer service More

by mitchell0917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Richards
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Hebert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Watson
June 24, 2024

I was in the middle of a road trip from Columbus, OH to Portland, ME when my Jeep overheated while driving up Hwy 91 near White River. I was able to get a tow to Key Chrysler Dodge Jeep Ram of White River More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Ferland
June 24, 2024

I called and asked specifically if they could do an alignment on a crew cab 8foot bed 2020 3500 they said yes then I waited over an hour to be told it didn’t fit on the alignment rack. I left work earl More

by Ian.hardy.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Richards
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Turner
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2024

LOF 27 point inspection and all was good! The dealership helps keep our jeep in the best running condition as possible. Making our inspection at Newport Key seamless. More

by loritoby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Prompt scheduling, and fantastic customer service, explained the repairs needed and was able to complete the repairs in a reasonable time frame!! More

by rtess34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Potwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Lachapelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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