Emily Richards

Great service and an attentive, courteous service representative made things really easy! My Jeep came back in tip top condition. representative made things really easy! My Jeep came back in tip top condition. More

by KID2024 Verified Customer Verified Customer

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The dealership is very clean and the staff was/is very helpful and friendly. They made servicing my vehicle easy. helpful and friendly. They made servicing my vehicle easy. More

by stacey.stegman Verified Customer Verified Customer

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I am surprised I pay for oil changes but I was very happy with the free car wash and vacuum. with the free car wash and vacuum. More

by barbclark46 Verified Customer Verified Customer

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Their quote was for $1100+ but said my bill over $1700 when I went to pick it up. They couldn’t, didn’t explain the discrepancy. They initially reduced it $100. When I requested a breakdown of the bill an when I went to pick it up. They couldn’t, didn’t explain the discrepancy. They initially reduced it $100. When I requested a breakdown of the bill and difference, they reduced it to $1500. I paid it so I could get on my way, but I would not use the dealership again unless it was my only option. Kind of like this time. I required emergent repairs while on vacation more than 800 miles from home. The technician was nice. More

by sevogel_7 Verified Customer Verified Customer

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Very thorough very polite did all the work I needed done in a timely manner amazing professionalism in a timely manner amazing professionalism More

by Sting2826 Verified Customer Verified Customer

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They got my Jeep in a day early to do my recall. Pleasant service, as always Pleasant service, as always More

by ACKSCENTS Verified Customer Verified Customer

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Fantastic experience, everything was above my expectations, time and quality, updated me as needed and very highly recommend for your buying and service needs! expectations, time and quality, updated me as needed and very highly recommend for your buying and service needs! More

by rtess34 Verified Customer Verified Customer

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I would only recommend this dealership if I was sure they would be working with Nicole or Emily. Prior to these two people I had nothing but trouble and was treated terrible because I am female. I had to b would be working with Nicole or Emily. Prior to these two people I had nothing but trouble and was treated terrible because I am female. I had to bring my husband in to get that issue addressed. Nicole is a keeper and I would work with her anytime. She understood my level of frustration after trying for 5 months to get the damage done by your mechanic repaired. I have no respect for Brett, as he picked the day and time for my husband and myself to meet with him and he did not even bother to show up. Very disappointing and very unprofessional. I know Nicole did not like being sidelined by Brett not showing up that day. Nicole and Emily know what it takes to get the job done and keep in consist communication with the customer. They are both keepers. I certainly appreciated Nicole's level of customer service. The communication only improved after Nicole arrived at the department. The level prior to her arrival was absolutely awful. More

by sue.livingnewenglandre Verified Customer Verified Customer

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Believe I’ve already filled one of these out. But I will tell you again this is a excellent dealership, they are knowledgeable and very experienced in the vehicle that I bought! Kudos to them I w But I will tell you again this is a excellent dealership, they are knowledgeable and very experienced in the vehicle that I bought! Kudos to them I will recommend my friends to them! More

by warrendavis0707 Verified Customer Verified Customer

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Emily is very efficient, excellent customer service and recommend her as an asset to your organization recommend her as an asset to your organization More

by mike.mcdonough Verified Customer Verified Customer

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