Key Chrysler Dodge Jeep RAM of White River - Service Center

The service was very good very nice and listened to what I had to say I had to say More

Very good purchasing process, our sales rep Felicia did a great job, the dealership had a large inventory of Grand Cherokee L and the color we wanted. great job, the dealership had a large inventory of Grand Cherokee L and the color we wanted. More

I had the pleasure of working with Fran Nichols and Jeremiah Lachapelle on the purchase of my new Grand Cherokee L. I bought it completely over the phone and they delivered to my work. Both were very h Jeremiah Lachapelle on the purchase of my new Grand Cherokee L. I bought it completely over the phone and they delivered to my work. Both were very helpful and made the buying experience a great one. Thank you! More

At first, it was said nothing gonna be done to fix my car because it's a Maserati and some updated software could not put a glass touchscreen in my dashboard, but they mechanic did find a hole in my throttle because it's a Maserati and some updated software could not put a glass touchscreen in my dashboard, but they mechanic did find a hole in my throttle body connector that could be causing my turbo problem I thought the price was to high$200 for Hours work More

They corrected a problem another dealership missed. Detailed explanation made the manifold issue easy to understand. Final due bill was also less than initial quote. Detailed explanation made the manifold issue easy to understand. Final due bill was also less than initial quote. More

My governing police with respect to car care is SERVICE IS EVERYTHING! Very responsive, very polite... I drove into the Service Center with my newly acquired Diesel Jeep Grand Cherokee which I purchased IS EVERYTHING! Very responsive, very polite... I drove into the Service Center with my newly acquired Diesel Jeep Grand Cherokee which I purchased elsewhere in a different State... after seeing an unexpected check engine warning on the dashboard. Diesel engines are better attended by someone already knowledgeable of them, and fortunately, there is a resident Diesel expert on the Key Jeep staff. I left my Jeep in good hands and afterwards I was later advised on how to avoid the misstep that possibly triggered the dashboard alert. Everyone from the Service person who first fielded my call (Jason), to the Diesel resident expert (Scott), and even the staff member who respectfully picked me up at my home when the vehicle was ready (Dale) All were top notch. TNX By the way, the Key Jeep Service personnel gave a thorough check of the vehicle and even activated my Sirius Radio service. More

I did not receive the 31-point inspection sheet. The truck still doesn't run as smoothly as it should. I'm not sure if they checked to see if it needed a tuneup. There is still a loud thump in the r The truck still doesn't run as smoothly as it should. I'm not sure if they checked to see if it needed a tuneup. There is still a loud thump in the rear end when it changes gear, even when the cruise control is on. The oil life status gauge was not reset, which makes me think maybe the oil was not changed even though I was charged for an oil change. More

My recent experience with the Key service department was great! Nicole worked very hard to communicate with my warranty company to get me the most value possible. Thanks again. great! Nicole worked very hard to communicate with my warranty company to get me the most value possible. Thanks again. More

Will not never go back there! Bad customer relations and they don't know what their doing there. Bad customer relations and they don't know what their doing there. More

No communication. Service took 4 days for a brake job. $200 dollar diagnostic fee. Expensive brake job. Service took 4 days for a brake job. $200 dollar diagnostic fee. Expensive brake job. More