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Key Chrysler Dodge Jeep RAM of White River - Service Center

Lebanon, NH

4.2
201 Reviews

201 Reviews of Key Chrysler Dodge Jeep RAM of White River - Service Center

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September 06, 2024

We had an excellent experience with Key! Felicia was an excellent salesperson, and she, along with the finance team, got us through so fast! The time from start to finish was about 2 hours More

by shannon47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Lachapelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Wayne took excellent care of us and service was done timely and professionally. Great job. More

by DEBORAHDUCHARME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne
September 06, 2024

Wayne was exceptional! He was personal, knowledgeable and kept the customer most important! He was great! More

by whitblanch58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne
September 05, 2024

Vehicle returned without bleeding air from hydraulic lines (clutch). Stranded for second time in a week as a result of service issue originating from clutch recall work. Stranded in Quebec and unable t More

by geoffcwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Richards
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

A three hour wait for a radio diagnostic and a tire change over was too long for me. More

by robarlisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne
August 31, 2024

At this point we have haven’t been able to use our recently purchased Ford Explorer much due to electrical issues. Key passed us on to the local Ford dealership and now they’ve have the vehicle for a More

by smith05401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Emily Richards
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Turner
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Travelling from k out of state the team at Key found a way to get me taking care of so I could my journey to home which 750 miles away. They polite, professional and I felt welcomed as they went above and More

by cayer.chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Very pleasant associates, professional service and good communication!!! Service was done in a timely fashion with good results. More

by Mdelafield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fran Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2024

I want to call out Wayne who went way above and beyond to help me get a ride to work when I needed one. Emily was a great communicator too. More

by thepeirces1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2024

Great experience with the team at Key. Very prompt and upfront which was appreciated. Francis was amazing and enjoyed partnering with him on the new vehicle. There was a small glitch and i More

by GIANNAD22
Recommend Dealer
Yes
Employees Worked With
Fran Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
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