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Key Chrysler Dodge Jeep RAM of White River - Service Center

Lebanon, NH

4.2
201 Reviews

201 Reviews of Key Chrysler Dodge Jeep RAM of White River - Service Center

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September 19, 2024

The whole staff made a stressful process easy and quick. Felicia was great to work with and I'd recommend the dealership to others in a heartbeat. We love our new truck and can't thank you all enough. More

by smccalliesteller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Potwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felicia Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

My wife was approached and harassed at her place of work by a Key associate about a spare key we don’t have and the condition of the vehicle we traded in. This is a complete breach of privacy. More

by nikkiwilliams510
Recommend Dealer
No
Employees Worked With
Barry Potwin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ashton Vaughan
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

We brought the vehicle in for a recall. They handled the recall professionally and promptly. More

by sdwe61988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

The customer service was fantastic and the service time was super quick on replacing my truck Mirrior. They also were kind and gave me a discount. Always ask for discounted rates. More

by jwarcher13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Potwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremiah Lachapelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2024

I appreciate the great service that I get at Key Chrysler Dodge Jeep RAM of WRJ. However, I'm tired of filling out these surveys! Thank you for understanding. More

by sandra.rhoades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Good service promptly. Nice compliments at the waiting area . Nice atmosphere, clean & pleasant surroundings. Very well detailed about the issue(s) on my vehicle & quickl More

by thom744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

The facility is nice. Service took a long time. A update would have been helpful. More

by donna.j.lawless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

The service department is great. I have a new car that has had a few issues and they have been helpful and kind. More

by sandra.rhoades
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2024

Very helpful with scheduling. Terrific communication from service department staff. Maintenance work performed well. Comfortable new waiting room. More

by LDEJONG444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne - excellent
September 07, 2024

I was told by Dodge customer service that the oil tank was covered. Called this dealership and said they could not see me unless I paid 199.00 to go over the truck. I said I only need oil tank. They said More

by laurier03743
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know
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