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Key Acura of Portsmouth
Portsmouth, NH
333 Reviews
At Key Acura of Portsmouth, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. At Key Acura of Portsmouth, we're committed to delivering you a purchase experience that exceeds your every expectation
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 333 reviews
September 04, 2019
Tire Rotation I had a very short window to have my tires rotated / balanced and the Dealer understood and serviced my MDX quickly. Very satisfied. I have always had I had a very short window to have my tires rotated / balanced and the Dealer understood and serviced my MDX quickly. Very satisfied. I have always had excellent service at this Dealer. More
by wtilley
Verified CustomerEmployees Worked With
Thielly Halliday
September 04, 2019
Rawls was a great salesperson to work with! Key Acura had the perfect car for me. Great experience working with Rawle, my salesperson. I am 100% happy with the car and I am so looking forward to Key Acura had the perfect car for me. Great experience working with Rawle, my salesperson. I am 100% happy with the car and I am so looking forward to it. I was also happy to hear that Key Acura is expanding the service drop off area to create a concierge like experience with drop off indoors. Perfect timing for me! I recommend Key Acura and Rawle without any reservations. More
by tom.weyant
Employees Worked With
September 04, 2019
2019 MDX I had great experience working with Rawle Samuel on the purchase of my new Acura. Rawle and Mike are very professional and attentive. Ralwe is very fr I had great experience working with Rawle Samuel on the purchase of my new Acura. Rawle and Mike are very professional and attentive. Ralwe is very friendly, no pressure, More
by gvprem
September 02, 2019
Tire rotation and oil change Excellent and friendly staff. Didn’t have to wait too long. Been a client for years and will be back. Thanks for always being consistent m. Excellent and friendly staff. Didn’t have to wait too long. Been a client for years and will be back. Thanks for always being consistent m. More
by garymu
Employees Worked With
Amanda Wickert, Mark Turner, Thielly Halliday
August 30, 2019
New tires I called into Phillip Young to get assistance on buying new tires. He found a great match for me. He ordered them and had them on my car within a we I called into Phillip Young to get assistance on buying new tires. He found a great match for me. He ordered them and had them on my car within a week! More
by cmdbean
Employees Worked With
Thielly Halliday
August 29, 2019
Routine service. The service staff were courteous and communicated what was to be expected and the time frame of the work. The waiting area was very comfortable. All The service staff were courteous and communicated what was to be expected and the time frame of the work. The waiting area was very comfortable. All work was completed in the time I was told . No surprises. Overall, it was a very good experience. More
by rjvogel52
Employees Worked With
Mark Turner
August 29, 2019
Excellence in customer relations and service Courteous, knowledgeable and friendly sales and management. Just a few of the positives that we experienced at Key Acura. They were extremely helpful Courteous, knowledgeable and friendly sales and management. Just a few of the positives that we experienced at Key Acura. They were extremely helpful and patient in answering our many questions. We give them our highest recommendations and have no hesitations returning to them for service and future purchases. More
by Crevi
Employees Worked With
Detailing was excellent, Michael Ducharme, Tyler Plumer
August 28, 2019
Acura Service Center I have been very pleased with Key Acura. I relocated to NH a year ago I have always had my Acura’s serviced at the dealership. I continued this w I have been very pleased with Key Acura. I relocated to NH a year ago I have always had my Acura’s serviced at the dealership. I continued this with Key Acura. everyone has been fantastic. They have taken care of my car with complete excellence. More
by Mh
Employees Worked With
Amanda Wickert, Mark Turner
August 28, 2019
Manufacturer Defect I was very unsure of bringing my peeling car in to be looked at for fear that I would be blamed. Amanda handled my case with the utmost professionalis I was very unsure of bringing my peeling car in to be looked at for fear that I would be blamed. Amanda handled my case with the utmost professionalism and kept me informed along the way! I couldn’t be happier with the service especially after I received a corporate letter acknowledging my car’s issue as a known defect. More
by Stacey
Employees Worked With
Amanda Wickert
August 23, 2019
Outstanding service Very impressed with the guys I worked with, I spent about 4 hours trying to decide what I wanted I wanted to get...Connor was so patient with me and v Very impressed with the guys I worked with, I spent about 4 hours trying to decide what I wanted I wanted to get...Connor was so patient with me and very easy to work with. Once I made my decision everything went quickly and I was driving my new truck home in just about an hour. No pressure sales We will be back when it's time for a new car!! More
by Sarah McGlone Linscott
Employees Worked With
Don McEwen, Michael Ducharme, Connor Baron
