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Key Acura of Portsmouth
Portsmouth, NH
450 Reviews
At Key Acura of Portsmouth, our team is focused on helping you find the vehicle you want without any hassle or pressure. The sales process will be straightforward and the information provided will be accurate and shared with clarity and candor. At Key Acura of Portsmouth, we're committed to delivering you a purchase experience that exceeds your every expectation
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 450 reviews
September 25, 2026
Set up a test drive two days in advance. Traveled an hour to get to dealership. Key for the car we wanted to test drive couldn't be found. Believed to be locked in Service Department, tha Traveled an hour to get to dealership. Key for the car we wanted to test drive couldn't be found. Believed to be locked in Service Department, that had closed 15 minutes before we arrived. An interested car buyer ready to purchase shows up and no one can get the key? Identified another vehicle (with twice the mileage). Salesman claimed to have some latitude with the price, then came back and said he couldn't get permission to knock anything off the price. Further, was told that some buyers can be in and out within 10 minutes. 40 minutes later we're still waiting to complete the sale. Absolute worse car buying experience. More
by cbrown11
Employees Worked With
June 23, 2026
Over all not too bad, I didn't particularly enjoy variations in the quotes I was receiving, I wasn't overly pleased with some of the explanations I got when questioning figures, and the lack of knowl variations in the quotes I was receiving, I wasn't overly pleased with some of the explanations I got when questioning figures, and the lack of knowledge about wire information was disconcerting More
by kcclements98
Verified CustomerJune 18, 2026
Helped me get an affordable vehicle for me and my family with no hassle Dependable with no hassle Dependable More
by masonresendes2004
June 11, 2026
Everyone working there made it an enjoyable, quick, and easy experience to find and purchase a used vehicle easy experience to find and purchase a used vehicle More
by kmkilleen
June 05, 2026
Friendly, fast Friendly, fast serving customer. Would reccommend others to come by. 10 out of 10 Would reccommend others to come by. 10 out of 10 More
by TidusJecth781
June 05, 2026
Great service. Made buying a car a pleasurable experience. Recommend them 100% and will be a lifelong customer! Made buying a car a pleasurable experience. Recommend them 100% and will be a lifelong customer! More
by dsantoro65
Employees Worked With
May 31, 2026
Never pushy. Very professional and another wonderful experience with this dealership. Fun and worth a visit. Very professional and another wonderful experience with this dealership. Fun and worth a visit. More
by pmfb22
April 27, 2026
Great selection, friendly staff, quick financing, transparent pricing, smooth process, highly recommend this dealership experience transparent pricing, smooth process, highly recommend this dealership experience More
by tommyryder
Employees Worked With
April 25, 2026
The sale took way longer than expected and I’ve been trying to get new documents because what was provided couldn’t be used to register my car. Trying to contact the service department is useless. I’ve trying to get new documents because what was provided couldn’t be used to register my car. Trying to contact the service department is useless. I’ve had 0 successful attempts at connecting to them. More
by samarnett98
