Kenosha Nissan

I had a recall on CVT. Lillian took great care of me. I was given a loaner and she kept me up to date daily on my car that was being fixed. It was done in a timely manner. Great customer service was given a loaner and she kept me up to date daily on my car that was being fixed. It was done in a timely manner. Great customer service More

I went in for a test drive and ended up purchasing a brand new car. Great experience. Went at my pace and I truly appreciate building that trust. brand new car. Great experience. Went at my pace and I truly appreciate building that trust. More

Pablo Contreras was a great sales person, Bill Wilson was an awesome manager, and the financial sales person was very knowledgeable. Great people, great atmosphere!!! an awesome manager, and the financial sales person was very knowledgeable. Great people, great atmosphere!!! More

oil change You are all really nice. I like that I could wait outside for my car to get worked on. Not all workers had mask on. You are all really nice. I like that I could wait outside for my car to get worked on. Not all workers had mask on. More

Friendly environment, excellent service. There employees are always helpful for any needs you could have. Prices and there waiting time are reasonable. Overall they are good. are always helpful for any needs you could have. Prices and there waiting time are reasonable. Overall they are good. More

Good experience Larry worked with us to get a good deal on our purchase. We did find an additional charge on our loan and Larry worked to have it removed. We have not Larry worked with us to get a good deal on our purchase. We did find an additional charge on our loan and Larry worked to have it removed. We have not seen any official paperwork from Nissan Finance that this has been removed from our loan but do have an email correspondence regarding the charge and its removal. Overall, Larry is a great salesman. More

Tony and Allison gave me a great deal. They were able to get me a better within my budget. They stay late to make sure we got the car. Best service and I’ll recommended them to my friends and family get me a better within my budget. They stay late to make sure we got the car. Best service and I’ll recommended them to my friends and family More

Oil change I've dealt with many of your employees at Kenosha Nissan and many were unpersonable and rude including Will the finance manager, who I not only had to I've dealt with many of your employees at Kenosha Nissan and many were unpersonable and rude including Will the finance manager, who I not only had to deal with when I bought the car (and had to listen to him yell at Brenda who sold me the car, while I was sitting in his office), but also when he didn't uphold his promise of three free oil changes he offered when I bought the car. Luckily, the service manager (can't remember his name) sided with me and he made Will sign something saying he offered me three free oil changes. Also, I was frustrated when some of your employees couldn't figure out how to put my hub caps on after I bought the car and I received a phone call from Will asking why I was cussing his employees out which was untrue. So basically my first four visits to your dealership were not good and I felt like I wasn't being treated as a valued customer. This last visit, however, was great. First off, I didn't see Will and I dealt with Ken who was amazing. He took my call, fit me in for an oil change on short notice, and was waiting for me when I pulled into the service garage. He greeted me with an upbeat and friendly attitude and I finally felt like a valued customer. Ken confirmed I was getting a full service synthetic oil change, took my car back right away and got to work. Whereas my other three previous oil changes took about an hour, Ken got it done in 20 to 30 minutes. He found me in the lobby, went over everything he checked on my car with me and even advised me that I was putting too much air in my tires. I've never felt so taken care of. Ken directed me to the counter to pay for the oil change but he didn't just disappear. He was waiting by my car to see me off and he even ran my car through the car wash without me even asking. Ken is an all star employee and should be your model employee for all your future new hires. I hope he stays there a while because I will be requesting him for all my future visits and if he isn't working that day, I will come on a day when he is working. Ken you are an amazing employee and I really appreciate it! THANKS KEN! More

Tony was amazing!! My husband and I really felt like he Tony was amazing!! My husband and I really felt like he cared about our interests rather than pushing a car we didn’t want. We originally went to Tony was amazing!! My husband and I really felt like he cared about our interests rather than pushing a car we didn’t want. We originally went to look at the 2020 Nissan Kicks, it was a really nice car with amazing features but the space was a little tight. Tony didn’t try to pressure us into something else and let us leave without making us feel guilty or we missed an opportunity. When we got home from the dealer we really did our research on other cars. We loved the way they treated and really wanted to give them our business. We later went back to Kenosha that same day we left and bought a 2017 Nissan Altima. The car is AMAZING and we ended up with a way better deal than with the brand new car we were originally looking at. 10/10 will recommend!!! More