Kenosha Nissan
Kenosha, WI
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1,158 Reviews of Kenosha Nissan
Purchase of vehicle The customer service was fantastic and they helped me get the car of my dreams quickly. The finance department worked diligently to get my contract wi The customer service was fantastic and they helped me get the car of my dreams quickly. The finance department worked diligently to get my contract within my range on payments and john who sold me the car was great to work with. He made sure i got what i was looking for . More
Engine work They do very good work and are thorough and very accomodating. I would certainly recommend them to others needing work done on their cars or trucks. They do very good work and are thorough and very accomodating. I would certainly recommend them to others needing work done on their cars or trucks. More
Great family car, good experience We bought our first SUV today! So happy!. The Mitsubishi Outlander SEL came well equipped, great mileage, and with an average market price. We schedu We bought our first SUV today! So happy!. The Mitsubishi Outlander SEL came well equipped, great mileage, and with an average market price. We scheduled a visit, and we nominated the car we were interested in, yet, we still had to wait for the car to be serviced and ready to be sold. That is the main reason for one star less. We wish we would have gotten slight better discount, but we have to say that we got a fair value for the trade in. The PS Security program (that unfortunately we could not decline), taxes, fess, and extended warranty added another 20% to the price, but we liked the car. Our car has almost everything we wanted, we just need to add a second remote key (came only with one) and a HomeLink system (came without). The long time we spent at Kenosha Nissan (almost 6 hours) and the few problems that needed to be fixed were graciously handled by our sales consultant, Tim Marshall. Tim listen to us and really tried to make our experience better. He showed patience, knowledge and a genuine will to satisfy us. We really appreciate your time and commitment, Tim! The reason why we stopped looking for other cars in Kenosha was because of Tim! He cares about Kenosha Nissan AND about buyers. People like Tim make a difference. We recommend the Kenosha Nissan dealership as a good place to look for your next car. We hope this car will keep our family safe and happy. One thing is sure: we will follow Tim’s advice and use Outlander’s third row of seats for our grandchildren! More
Deceitful & Dishonest I emailed the dealership late in the afternoon on Friday, June 14th asking about the availability of a 2015 Chevy Cruze that I saw online. They respon I emailed the dealership late in the afternoon on Friday, June 14th asking about the availability of a 2015 Chevy Cruze that I saw online. They responded back at 5:22 p.m. stating that the "Cruze is still in stock and ready for immediate delivery". I called and spoke with Brandy Johnson, and made an appointment to for 8:15 p.m. that same night to check it out. We began our 2 hour journey from north of Madison to Kenosha. We received a call from them at 7:14 confirming our appointment time, and a 2nd call at 7:35 informing us that someone else was there looking at the car - any asked if there were any other cars we were interested in looking at while there. When we arrived 30 minutes later, the Cruze was there, but we were informed it had been sold that morning. They were very eager to show us other vehicles; but the car we came for wasn't even available. More
New car Great customer service! Staff was friendly and easy to work with. I have several friends and family that have purchased their car from Kenosha Nissan Great customer service! Staff was friendly and easy to work with. I have several friends and family that have purchased their car from Kenosha Nissan and they all recommend this dealership! More
2018 Rogue Sport Sv Excellent service. My salesman Mitch, went out of his way to help me purchase a new vehicle. He stood by until the deal was completed and then explai Excellent service. My salesman Mitch, went out of his way to help me purchase a new vehicle. He stood by until the deal was completed and then explained all the systems to me. I really like the service department. I really feel that the entire dealership cared about me asa customer. More
Detailing department Great experience except for the cleanliness of the vehicle. Detailing of the vehicle was not that great. Stopped in a week earlier and they said it Great experience except for the cleanliness of the vehicle. Detailing of the vehicle was not that great. Stopped in a week earlier and they said it would be cleaned up for me when I came back . The date of purchase windows were dirty side panels were dirty. Interior was dirty but the exterior looked great . Send back twice while I was there for detailing still came back with the same dirty window and door panel. Sales people and finance are great just the detailers aren’t so good. I was told I can come back another day though and he would have it clean for me . Stop in and see Brandon . More
Very pleasant and efficient. The service department, the young man smiled the entire time he was getting info from me. Told me if I needed anything while I was waiting just to The service department, the young man smiled the entire time he was getting info from me. Told me if I needed anything while I was waiting just to ask. All work was done in a timely manner. He explained everything to me and gave me a price before they started the work. All in the department were very pleasant and the work done well. More
Total Satisfaction Raf and his service team treated me like family. Above and beyond doesn’t explain the lengths they went to while fixing my problem. If I was in the ma Raf and his service team treated me like family. Above and beyond doesn’t explain the lengths they went to while fixing my problem. If I was in the market for a new car I’d head straight to Kenosha Nissan. More
Amazing customer service Great service in the service dept. Gentleman and a young lady at the service desk provided me with a free alignment with my oil change Great service in the service dept. Gentleman and a young lady at the service desk provided me with a free alignment with my oil change More