Kendall Subaru of Fairbanks

The buying experience was great. Everyone was cordial and helpful. I have owned a suraru before and can't wait to enjoy this one. I love my car. and helpful. I have owned a suraru before and can't wait to enjoy this one. I love my car. More

Great experience with sales team, felt like they were working to give best deal possible, very helpful and knowledgable. Will continue to recommend to friends and family. working to give best deal possible, very helpful and knowledgable. Will continue to recommend to friends and family. More

Both professionals were courteous and friendly. They were very knowledgeable and willing to go the extra steps so that we felt comfortable. That is why we chose to buy from Kendall! were very knowledgeable and willing to go the extra steps so that we felt comfortable. That is why we chose to buy from Kendall! More

I really like Theresa, the shuttle driver. I've had to use the shuttle service several times and she's always very courteous and friendly. use the shuttle service several times and she's always very courteous and friendly. More

Driving the shuttle van, Theresa drove me to and from work at the airport. She is the nicest and most pleasant driver I've had in my 9 1/2 yrs in Fairbanks. She even reviewed my paperwork with me. I hope work at the airport. She is the nicest and most pleasant driver I've had in my 9 1/2 yrs in Fairbanks. She even reviewed my paperwork with me. I hope she's still driving when my Tacoma needs it's next service. Thank you Theresa! More

A great experience buying from this dealership, as it always has been. Lynn Holmgren, the sales associate from whom I bought this vehicle and have bought others, is simply the best. So patient, thoroug always has been. Lynn Holmgren, the sales associate from whom I bought this vehicle and have bought others, is simply the best. So patient, thorough, thoughtful...makes every customer feel that he or she is the most important person in the world. Never flustered, never pushy, listens and responds to needs--expressed or anticipated--in every way. The entire staff, from other sales associates to service department people and business office personnel, couldn't be nicer or more attentive. More

I chose Kendall of Fairbanks because of past experience. I chose Kendall of Fairbanks because of past experience. We've bought all our vehicles there for some years now (back when they were Auto Service C I chose Kendall of Fairbanks because of past experience. We've bought all our vehicles there for some years now (back when they were Auto Service Co.). My husband loves his Toyota pickups and, when I went shopping for a new car, I was hooked on Subaru (I test-drove one off the showroom in Jan. 2004, on snow & ice---no contest.). When that Subaru was totaled in a "T-Bone" accident just recently, I went back to Lynn Holmgren at Kendall for a new car. She was booked solid with appointments, but the new saleswoman was every bit as competent and knowledgeable, though new. Her training was thorough and apparent. Kendra Dixon of Kendall-Fairbanks deserves a lot of credit. For one so young, she is extremely bright and, whenever I asked a question she couldn't answer, she said "I'm not sure, but I'll find out," and she did exactly that. Kendra sold me the perfect vehicle, a Forester, when I thought I would "never drive a wagon." Wagons were "for old people" when I grew up. But it was just right for me. Comes a time when a 60s "wanna-be" young person has to turn in the flash & racing stripes for a xxxx good, reliable car. (I had a Dodge Stealth at one time.) Subarus are xxxx good, reliable cars! I will have no other,now. I have yet to talk to a Subaru owner who hasn't bought Subaru again. That speaks well... Especially in a relatively small area, population wise, but vast in distances. Word-of-mouth can make or break a Fairbanks business. I have nothing but good to say about Kendall Toyota/Subaru in Fairbanks. We have been loyal customers for over 20 years. That speaks well of a local dealership. Sincerely, Colleen Titus Taylor Anderson, Alaska More

This review is mainly for Theresa, the Shuttle driver since she asked if I would give her a rating. I dropped off my car for several hours' worth of work so Theresa gave me a ride home. We had a great vi since she asked if I would give her a rating. I dropped off my car for several hours' worth of work so Theresa gave me a ride home. We had a great visit on the way. After arriving at my home she gave me her card with her phone number which made calling her for a ride back very convenient. We had a great chat about my dog and she was just the most friendly and fun shuttle driver I have ever come across. Totally a breath of fresh air, not a grumpy bone in her body (*_*) More

My experience at Kendall was really good. I usually do not like to even darken an auto dealer's doors. But the sales associate that i worked with was extremely helpful and was very informative, and it hel not like to even darken an auto dealer's doors. But the sales associate that i worked with was extremely helpful and was very informative, and it helped make the process a good one rather than a pain in the butt. More

Both staff members we worked with were fantastic; fast, friendly and efficient. The issue was not enough financial staff on board (only 2) to handle the customer flow. After we had closed the deal with C friendly and efficient. The issue was not enough financial staff on board (only 2) to handle the customer flow. After we had closed the deal with Chris, we had to wait an hour and a half to get into Jaclyn's office to do the paperwork. She was extremely nice and efficient, especially considering the the work load she was handling. Bottom line: more staff in finance would have made our experience much better. Everything else was top notch. More