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Kendall Subaru of Fairbanks

Fairbanks, AK

4.9
81 Reviews

1001 Cadillac Ct

Fairbanks, AK

99701

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81 Reviews of Kendall Subaru of Fairbanks

March 26, 2021

Dave gave great service. He was informative and kept me up on the progress. It was very helpful have a car to use. Thank you. More

by Ty Miller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bolt
Mar 30, 2021 -

Kendall Subaru of Fairbanks responded

Hello Ty Miller, we appreciate you taking the time to leave us this feedback.

February 19, 2021

Thanks David for helping us to quickly resolve the problem with all our service lights blinking on our Subway Outback. I’m always impressed with your courtesy and professionalism. More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Feb 23, 2021 -

Kendall Subaru of Fairbanks responded

We are glad we could help. Let us know if anything else comes up.

February 16, 2021

David Bolt went way out of his way to help me with my automobile and get things done fast. He's knowledgeable and cares about customer service and people. Thank You David! More

by stevenkakaruk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bolt
Feb 16, 2021 -

Kendall Subaru of Fairbanks responded

We really appreciate your positive review!

February 14, 2021

David was great. Able to explain and show the causes of problem in my car. Able to figure out a way to get the part fixed with minimal fuse. More

by Hoodjj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bolt
Feb 16, 2021 -

Kendall Subaru of Fairbanks responded

We appreciate your positive review about your recent experience with us!

February 13, 2021

David Bolts the service manager at Kendall Subaru Fairbanks is very friendly and personable when ever I come in with a problem! He always seems to have a positive attitude when ever I have questions More

by Neal Syvertson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bolts
Feb 16, 2021 -

Kendall Subaru of Fairbanks responded

Neal, we're glad you had such a wonderful experience with us!

February 11, 2021

David in the Kendall Subaru service department is awesome! He is very professional and courteous, and made me feel like a priority. I appreciate the work that Kendall Subaru puts in for customer sati More

by Brittany W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bolt
Feb 13, 2021 -

Kendall Subaru of Fairbanks responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 01, 2021

David with Kendall Subaru service department was great! He did an excellent job in explaining in detail all the work that was done and things that would be recommended for the car in the near future. The More

by ALDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David
Feb 13, 2021 -

Kendall Subaru of Fairbanks responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

January 23, 2021

I bought my used subaru at Kendall and have continued to get it serviced there. While it can sometimes be months before the next available appointment, the service team always does a great job as quick as p More

by kkornhauser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Bolt
Jan 27, 2021 -

Kendall Subaru of Fairbanks responded

Thank you for sharing your positive experience!

January 19, 2021

Had an appointment for 10:00 AM for service related to a recall on my Subaru Impreza. Service was completed by 12:30 PM even though they set me with the expectation that it could take up to 4-5 hours. I was More

by kautzklara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jan 21, 2021 -

Kendall Subaru of Fairbanks responded

Kautzklara, thanks for taking the time to leave a review.

September 01, 2020

Not really thrilled to find the brake smoking after brake work at Kendall. They seem to have set or adjusted the hand brake so that it doesn't fully release. More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't remember.
Sep 04, 2020 -

Kendall Subaru of Fairbanks responded

Hello, please give our Service Manager, Michael, a call at (907) 458-1230 at your earliest convenience so we can assist you with your vehicle. Thank you and we look forward to your call.

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