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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,416 Reviews

3,416 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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December 27, 2021

Lazaro was great. He has great customer service skills and is very willing to assist. Unfortunately once I dropped my vehicle off I did not hear from anyone for four days. I had to go personally for an up More

by Dlggazzola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to provide us with feedback. In order for our leadership team to reach you successfully, please include your name, contact information, and nature of any concerns to social@kendalldcjr.com. Hope to hear back from you soon.

December 26, 2021

Everything was quit Amazing services and good customer services when I arrived to the services center. More

by JCPOLO25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 26, 2021

Felipe is the best service advisor you have there , very good customer service from him, great communication More

by sherandtony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 25, 2021

My service advisor George Ruiz always makes service at Kendall Dodge Jeep a pleasant one. More

by FHARKERMORALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Garcia, Charles Mitchell
Dec 26, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 24, 2021

Went for an oil change was in and out in about an hour after being quoted two or more. More

by SAMANTHAVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 22, 2021

Service department is amazing they get out quick!the sales staff is very professional.great job guys. More

by LOUIEDIEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 22, 2021

Great sales, service and cashiers team. I have been going to them since 2015 and never had issue with them. More

by emh529@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 22, 2021

Excellent service by Paula Bean and shop mechanic Sammy. I would recommend this dealership to my friends and buddies More

by hiob57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Sammy
Dec 22, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 22, 2021

I had to bring my vehicle back 3 days after picking it up for a problem (rear axle seal leak) that was discoverable with a simple visual inspection. that was purport to have been done. No loaner vehicle w More

by PANTHERPHAN44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony Tamarit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. Our leadership team will be happy to speak with you regarding this matter. In order for our team to reach you successfully, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

December 17, 2021

Shauna was very helpful. Great maintenance facilities and customer service. Great experience overall. 100% Recommended. More

by IRAKFERREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

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