Kendall Dodge Chrysler Jeep Ram - Service Center

Worst experience EVER..!! Two weeks after the 1st ever oil change on our new 2017 Jeep Cherokee, the oil ligh came up and we took our car staight to the same service depatrment Two weeks after the 1st ever oil change on our new 2017 Jeep Cherokee, the oil ligh came up and we took our car staight to the same service depatrment. They had let loose the oil filter and we lost the oil...!! After assuring there was no damage to tje engine, they proceeded to change the filter and get new oil .....and WE WERE CHARGED FOR IT. Decieve and lies. Please keep away from this place. More

Thanks Miguel Obregon Quiero hacer saber la importancia del buen servicio y preocupacion del Señor Miguel Obregon por este cliente, que ante un problema con el carro en un Quiero hacer saber la importancia del buen servicio y preocupacion del Señor Miguel Obregon por este cliente, que ante un problema con el carro en un pequeño pueblo y sin acceso a nada, ayudo a solucionar telefonicamente mi problema. A diferencia del Señor Barcelo quien me vendio el carro y despues de solicitarle tips para solucionar el problema del carro nunca me llamo y ademas le envie posteriormente un mensaje al cual el respondio que mi mensaje era hipocrita. Mi nombre es Jorge Barrueto y e comprado dos carros en Kendall Dodge y creo que es necesario hacer notar lo bueno, pero tambien lo malo. Muchas gracias MIGUEL OBREGON. More

I am happy with deal with you I went to dealer for an issue in my 2014 Cherokee and received good service, but indeed I was looking far for a new one and got assistance from Mike B I went to dealer for an issue in my 2014 Cherokee and received good service, but indeed I was looking far for a new one and got assistance from Mike Barcelo, my first one seller,as result my wife and me are very pleasure with the deal that he made for us to get a new brand 2018 Cheroke. We love JEEP! More

customer service is awful!!! scheduled an appointment for a recall on my 2016 Sahara. The recall says it takes around two hours to complete. when i got there Carlos (service rep) scheduled an appointment for a recall on my 2016 Sahara. The recall says it takes around two hours to complete. when i got there Carlos (service rep) tells me that it will take two hours once it gets to the mechanic but that they are so backed up and he can not give me a time frame on when my vehicle can be ready for pick up. I asked him if he had a loaner program and he said no. It felt like he was doing me a favor by being there. Did not offer me any alternatives just very poor customer service neither did Tony (MANAGER) I called Dadeland Jeep and was given a 3 hour time frame and given a rental. don't waste your time with them. More

Pisspour service at two Dodge dealers Took my 2009 Dodge ram with transmission problem was told the trans needed to b rebuilt took two months when I got it back had the same problem I took Took my 2009 Dodge ram with transmission problem was told the trans needed to b rebuilt took two months when I got it back had the same problem I took it there for was told now the problem was electrical which was not covered under my warranty so they wanted me to pay four hundred dollars for a diagnosis never go there again and this was after I had the trans rebuilt at Duncan Dodge in key West no faith in Dodge dealers anymore More

Excellent service and honest price We had to take our ram truck because of a check engine light, we had planned a road trip and Pepe went above and beyond to help us, he made sure we c We had to take our ram truck because of a check engine light, we had planned a road trip and Pepe went above and beyond to help us, he made sure we could get our truck back for our trip, also explained very throughly the charges. Definitely will come back aynd won't even bother checking w other dealers, the charges were accurate and the service second to none!!! More

Great customer service I recently purchased a vehicle - the process was seamless. A huge thank you to our Sales Consultant Howard Wollaston, for his patience, honesty, help I recently purchased a vehicle - the process was seamless. A huge thank you to our Sales Consultant Howard Wollaston, for his patience, honesty, help, and courtesy. I've purchased other cars, all through different dealerships, and hands down the customer service and transparency were above and beyond at Kendall - Dodge, Chrysler, Jeep, Ram. I couldn't be happier with my car and the no-stress buying situation. Thanks Louis ONeill! More

Great service thanks to the dealer and Pepe Great service. Went in for routine oil changeand they found a nail in one of the tires. They took care of this for me for free. Great service. Went in for routine oil changeand they found a nail in one of the tires. They took care of this for me for free. More

Lo peor de lo peor El servicio es pesimo, desde que no responden las llamadas, hasta que no se responsabilizan por el trabajo, en resumen llevamos el carro caminando y t El servicio es pesimo, desde que no responden las llamadas, hasta que no se responsabilizan por el trabajo, en resumen llevamos el carro caminando y tuvimos que contratar un servicio de grua, para llevarnoslo, ellos nos aseguraban q el carro no trabajaba cuando lo trajimos, tambien estuvimos horas, esperando, pues no aparecian Los papeles que ellos le confeccionan al carro cuando llega More

Something fishy going on Worst experience I've ever had,so I had an airbag recall and dropped car off at appt time 9am,had to wait and hour to get courtesy ride home from guy Worst experience I've ever had,so I had an airbag recall and dropped car off at appt time 9am,had to wait and hour to get courtesy ride home from guy who doesn't know how to stay off phone while driving.All day I get no phone call,I call to see when car will be ready cause I have to work in Aventura at 7pm,finally I get picked up late by Guy who got lost coming to me and couldn't even communicate for me to give him directions smh.Was over hour late to work but next day all of sudden I have no oil in my car.....bone dry so I call dodge and they say nothing else was touched but the airbags but I find it weird that they gave me a paper with things they reccomend I get fixed and one was a small oil leak(lies) I take care of my srt8 so I it's fishy to me this happens the next day after my visit,I will never in this lifetime ever use nor reccomend this place to anyone EVER!!!!!!!!! More