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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
2,980 Reviews

2,980 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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December 22, 2021

Great sales, service and cashiers team. I have been going to them since 2015 and never had issue with them. More

by emh529@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 22, 2021

Excellent service by Paula Bean and shop mechanic Sammy. I would recommend this dealership to my friends and buddies More

by hiob57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanic Sammy
Dec 22, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 22, 2021

I had to bring my vehicle back 3 days after picking it up for a problem (rear axle seal leak) that was discoverable with a simple visual inspection. that was purport to have been done. No loaner vehicle w More

by PANTHERPHAN44
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony Tamarit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. Our leadership team will be happy to speak with you regarding this matter. In order for our team to reach you successfully, please include your name, contact information, and nature of any concerns to social@drivingsouthern.com. Hope to hear back from you soon.

December 17, 2021

Shauna was very helpful. Great maintenance facilities and customer service. Great experience overall. 100% Recommended. More

by IRAKFERREIRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 16, 2021

Really care about their customers. Have been on it from the beginning and provide care in a timely manner More

by DMILLETTE00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 15, 2021

Poor communication regarding work performed. Difficult to reach service advisors concerning updates, etc. Vehicle issues were addressed, but still awaiting records. More

by extension2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Mair
Dec 15, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for providing us with feedback. We do apologize if your time with us was not favorable but we can help turn that around. We have included your feedback to our team for review but in order for them to get in touch with you, please include your name, contact information, and nature of any concerns to social@kendalldcjr.com. Hope to hear back from you soon.

December 14, 2021

Great service, fast service, open early, friendly people, clean rooms, free coffee and water. Happy overall. More

by JAIROFMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

December 13, 2021

Employers were extremely friendly and very knowledgeable. Always great to go have service done at your dealership. More

by rogperu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

How wonderful! We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Dec 14, 2021 -

rogperu responded

Your welcome!!

December 13, 2021

Always a pleasure to deal with everyone at this dealership. From sales ro service, they stand behind their vehicles More

by kerri.raffo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

December 13, 2021

Clean showroom and service area environments. Very professional, efficient and friendly service...As always, Paula Bean is excellent. More

by MSAIZ004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2021 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

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