Kendall Dodge Chrysler Jeep Ram - Service Center

Took my vehicle in to have the engine light checked out, a headlight, and a parts recall. They had my Jeep for a MONTH, were dodging my phone calls when after two weeks I called to get an eta. Finally got a a headlight, and a parts recall. They had my Jeep for a MONTH, were dodging my phone calls when after two weeks I called to get an eta. Finally got a manager on the phone after another two weeks of leaving voicemails and being bounced around to everyone with a phone. Walked out the door paying $1700 and my engine light came back on as soon as I got on the highway. Jeep still hasn’t gone into regen mode (one of the issues I took it in for) and the headlight that was supposed to have been fixed is not fixed. Immediately called them to have the issues resolved and they totally ghosted me. I’ve contacted them three different times since then and not heard a word from them. I live an hour and a half away so I can’t just pop in, it’s an all day ordeal every time I have to deal with these people. It’s a joke. More

Nice clean place and love that politeness of the Kendall Dodge Chrysler Jeep Ram staff. Dodge Chrysler Jeep Ram staff. More

We have been customers of Kendall Dodge Chrysler Jeep Ram the service department is great the customer service is above and beyond what is expected. Great place to buy a car. the service department is great the customer service is above and beyond what is expected. Great place to buy a car. More

Outstanding Customer Service. Easy access to the service area and prompt attention from service personnel. area and prompt attention from service personnel. More

Lazaro was great. He has great customer service skills and is very willing to assist. Unfortunately once I dropped my vehicle off I did not hear from anyone for four days. I had to go personally for an up and is very willing to assist. Unfortunately once I dropped my vehicle off I did not hear from anyone for four days. I had to go personally for an update. It is impossible to get anyone on the phone. I dropped my vehicle off on a Saturday, early AM, for an oil change and to address recalls. I was told I would hear back Monday. I did not hear back and went in late Tuesday to follow up. My vehicle was then ready for pick ip the following day. More

Everything was quit Amazing services and good customer services when I arrived to the services center. services when I arrived to the services center. More

Felipe is the best service advisor you have there , very good customer service from him, great communication good customer service from him, great communication More

My service advisor George Ruiz always makes service at Kendall Dodge Jeep a pleasant one. Kendall Dodge Jeep a pleasant one. More

Went for an oil change was in and out in about an hour after being quoted two or more. after being quoted two or more. More

Service department is amazing they get out quick!the sales staff is very professional.great job guys. sales staff is very professional.great job guys. More