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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,002 Reviews

3,002 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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February 18, 2022

Paula Bean was absolutely the best service writer I have ever had. Terrific!! Bravo ! Best !! More

by bowblades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words. We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 17, 2022

The service department is terrible. They don't know how to fix engine light troubles. They will always come up with a reason your light is on, but I found out later on several occasions More

by Kennethhoustonsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hector Collado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Kenneth. We will be happy to have you discuss the matter with our service leaders. We have forwarded your information to the team who will be contacting you directly regarding your contribution. Be well.

February 17, 2022

Service is always great and i always have a great experience when i bring my car More

by stacey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

February 17, 2022

The service was good and professional. You guys were prompt and answered every question. Thanks. More

by eguilbeaux
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 16, 2022

Did not solve the problema on the car and it took several weeks to get an answer More

by Cristobal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Cristobal. We will be happy to assist you in connecting with our service team. To help our leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 16, 2022

Horrible service Poor communication Received no calls no Information, no options Will avoid this dealership More

by VOBESO3496
Customer Service
Recommend Dealer
No
Employees Worked With
Christian Povsic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (VOBESO3496). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 16, 2022

Way too expensive. Incorrect diagnosis. Does not return calls. Two weeks overdue from promised date. More

by SGORDON999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Blanco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your contribution. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering just your DealerRater user name (SGORDON999). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 16, 2022

Quick and efficient service, great communication from service advisor, took care of all my concerns in a timely manner More

by Elias824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 15, 2022

Outstanding service. Timely check in and friendly staff made my visit a very pleasant one. More

by andferbec001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 15, 2022

All staff is helpful and professional, and courteous. The agent that helped me was very helpful. More

by peps22169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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