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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,003 Reviews

3,004 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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February 28, 2022

The wait time is excessive! Took over 30 minutes to get a call to let me know my vehicle was ready. Received a rental since the wait time was over 3hrs for an oil change. More

by lourdeslugo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paula Bean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your feedback, Lourdes. We have forwarded your information to our service leaders who will be looking into this matter. Thank you again and have a great day!

February 28, 2022

Best service department in the whole miami area. Carlos Blanco was super helpful and went above and beyond More

by CFBLANCO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 27, 2022

Had to bring my Ram1500 in for suspension work 4 times. They tried putting used parts and THOSE PARTS WORE OUT AND THEY FINALLY THEY INSTALLED NEW PARTS. I caught them being dishonest and they know it. ST More

by Cas1437
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention. We will be happy to assist you in connecting with our service team. Unfortunately, we were not able to locate your information in our system by entering your DealerRater user name (Cas1437). To help our service leaders reach you, please provide us with your full name, contact information, and nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review. Hope to hear back from you soon.

February 27, 2022

Since I bought my car here I never have any problem no complain about service, people so nice and responsible they know what they doing. Service is great, thank you. More

by GONZALEZ113
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 26, 2022

They were wonderful and very helpful. Got the job done smoothly and quickly. Thank you More

by yolyg333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 26, 2022

Buen servicio , tratan de complacer al comprador . Yo sali muy satisfecha con mi compra . Los recomiendo More

by MARTINEZMERCEDES57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emilio wong
Feb 28, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 25, 2022

Great service Professionalism Faster Happy customer service Clean Easy communication Thank You So Much Nice work and team More

by shuvycool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

February 25, 2022

They always do a great job providing their service. They always do a great job. More

by PIANOPACEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

February 25, 2022

Excellent service. The manager Tony Tamarit was extremely helpful. We can not thank you enough Tony More

by Williamtc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 25, 2022

Polite, professional staff, fast services, clean waiting area, personnal answers all my question providing me tips for my next service More

by Ileanaperez
Customer Service
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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