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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,007 Reviews

3,007 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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April 14, 2022

Great service, in and out relatively quickly, can’t go wrong with these great guys! More

by adriennebirkett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

April 14, 2022

Very friendly staff excellent service and a well organized facility! Been with Paula in service for a few years now and that woman is amazing! She also gets 5 stars! More

by bobcat154
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 13, 2022

They didn’t fix the issue, spending 3 days and nothing , they void my guarantee for no reason More

by caiazzoromero
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jose Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your feedback. Our leaders are aware of your situation and will be contacting you directly to assist you. Be well.

April 13, 2022

The service advisor that helped me was very nice and knowledgeable. She was also attentive. More

by CORTEZALICIA
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 13, 2022

Paula Bean was the person who assisted me and I have to say… she’s absolutely amazing! She kept it professional all the time, super happy, friendly, and caring. My car had an issue with the battery and I k More

by davidmatta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

April 12, 2022

Great job at service area. Paula is great with customers and treats everyone like they matter More

by fsilesm34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 01, 2022 -

fsilesm34 responded

Same to you

April 12, 2022

Good services waiting time was fair. Waiting are clean with coffee available.. over all good experience More

by alfredorosabal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carman Jean-Jaques
Apr 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

April 11, 2022

Nice physical location, friendly, good service , caring and eager to solve the problems. The parts department could provide better service More

by FLUMPUY
Recommend Dealer
Yes
Employees Worked With
Did not talk to anyone specific
Apr 11, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback. To help our service and parts leaders reach you for assistance, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Apr 11, 2022 -

FLUMPUY responded

The license plate light of my 2018 challenger scat pack T/A was ordered under warranty to be replaced .however, it was sold ( parts department) the day it was supposed to be installed on my car. I am still waiting for the new part as of today. Frank Lumpuy 305-302-9768 or flumpuy@ gmail.com

April 10, 2022

Bringing my vehicle to you have been satisfaying. Not only that, the customer service is very good. More

by Hazel Siu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 08, 2022

Fast, helpful, reliable service. Did a Sunday oil change in about a hour with no appointment. Great service. More

by CleanM5233
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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