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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,011 Reviews

3,011 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 19, 2022

The service lady ( didn't catch her name) is awesome, I didn't have an appt, and she accommodated my car to be serviced same day. More

by wilbert.gutierrez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know her name
May 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 19, 2022

Paula was awesome as usual. The heart and soul of that dealership. I would be lost without her. More

by kbryan08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 19, 2022

Your guys have an excellent staff and service very profesional and that is why I always choose this dealer .I really appreciate your service More

by URYESQUI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

May 19, 2022

I enjoy going to the service department Hugo Monterroso understands peoples need he works very hard on getting the customers in and out on your way knowing that we are all busy with work and are private li More

by ARV01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 18, 2022

Kendall Dodge Chrysler Jeep Ram is one of the best dealers in Miami. Excellent and friendly staff. More

by RODOLFO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Stuart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Collado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Brito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 18, 2022

My rep Jose was very helpful and attentive. The lack of hybrid technicians is really problematic. My back door still isn’t fixed after 2.5 weeks there. More

by bnickel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 18, 2022

To speak to a manager it takes an act of congress I had to call for a week to get my issues resolved More

by RANDY110
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carman Jean-Jaques
May 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 18, 2022

Awesome service and Attention . Had an issue it was taken care of quickly and professionally . Thank you CARLOS !!!! More

by jdiddyross
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 18, 2022

Service was great, all well so far. It would be nice to have a rideshare service as do many other dealerships. But overall, satisfied and will return! More

by ALI.S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not recall
May 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 18, 2022

First oil change and first time at the dealer, showed up to express lane, no one to direct me what to do or go, parked to the side and walked in, went to the desk where I assume one would pay for service an More

by Manny
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Shauna Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

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