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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,012 Reviews

3,012 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 27, 2022

Amazing customer service from Paula thank you very much will be coming soon again! Thank you! More

by Sergiopena24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 27, 2022

Terrible service. Slow to repair. Impossible to get through the department. I found a beer bottle on the floor of the back seat and I don’t drink. When I addressed Chr More

by Ysol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Povsic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Without your information, we are unable to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

May 27, 2022 -

Ysol responded

Yolanda Sol 786-553-4491 Unsatisfied Customer

May 27, 2022 -

Ysol responded

Horrible service. Slow and unresponsive. I had to chase them down to get my car back on a timely manner. And a beer bottle found in my car when I picked it up was the breaking point!

May 27, 2022

Ms. Paula Bean is the BEST I have ever had the opportunity to work with she's always helpful and stays on the issue until it's fixed, not like others that just ignore you when you are not satisfie More

by genbil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 27, 2022

Fast efficient and professional. Kendall Ram is the best Ram dealer I’ve ever worked with. More

by TARPONWT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 26, 2022

Friendly lady that took care of me. Very responsive and communicative. They also drove me home and picked me up. More

by ghopzx10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 26, 2022

The truck was fixed fast and was in and out of the shop. Carlos Blanco the service advisor was excellent. More

by rseghini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 26, 2022

Jose Lopez made a big difference in my opinion for having my Ram service at Kendall in the future. More

by jjdealmagro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 26, 2022

Great attention and customer service. The service was as scheduled, on time, quick, and with quality. More

by REYWARD2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

May 26, 2022

Service advisor was very professional an what she could not answer she took me to a person that could. Follow up was also very professional all the way thru payment an car pickup More

by jjraney32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 26, 2022

Great Customer Service and very Professional Special Thank you to Paula ,She is the best More

by avila185
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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