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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.4
3,025 Reviews

3,025 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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September 11, 2022

The experience and the service that I received while I was at dealer was something I’ve never seen anywhere else. More

by Steveenspinosa9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 11, 2022

The workers are pretty reasonable and willing to help you out with any concern or issues with your vehicle. More

by alex.pacheco0214344
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos
Sep 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

September 11, 2022

Wasted time going as the part needed was not available. When appointment was made weeks prior was promised part would be in stock. More

by fabiansaenz
Recommend Dealer
No
Employees Worked With
Christian Povsic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you, Fabian. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. Enjoy the day.

September 11, 2022

Service was fine, standard oil change and tire rotation. It was the service advisors time estimate for service completion that was disappointing. I was told “about an hour” and it took nearly 3 hours. More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David, service advisor
Sep 12, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 09, 2022

Maintenance service was terrible. Need my $200 back plus oil purchase done on that night of incident. More

by babycaro04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shauna Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We need your complete information to properly assist you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

September 09, 2022

Absolutely Kona with gratefulness two Miguel Obregón and Jorge Ruiz who literally treated me like a princess. Very patient with me, and Oh so helpful. Special attention and in person. They’re the greatest More

by ARLENELUNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 08, 2022

Muy profesional todos los trabajadores tienen buena cobertura para la renta de carros el servicio es perfecto More

by DIAZGALVANDIOMIRY
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our associates. Have a fantastic day!

September 07, 2022

I have purchased a few vehicles from Kendall Dodge Chrysler Jeep Ram during the past few years. I moved about two years ago and still drive the extra distance to bring them in for service at this dea More

by Gigi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard Wollaston, Jose Pupo
Sep 07, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 07, 2022

Parts from suppliers are hard to get. Min while the Service dept goes out of there way to compensate for the lack of it. More

by cardts56@bellsouth.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Noguera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your response and will be here for any needs you should have in the future. Have a wonderful day!

September 06, 2022

Service department is terrible. Don’t think it can get any worse. They are totally non responsive, no matter how many times you call, the call is never returned. More

by MCDANA9
Recommend Dealer
No
Employees Worked With
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Kendall Dodge Chrysler Jeep Ram responded

To help our leaders reach you to better your experience, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or responding directly to this review with the requested information. We hope to hear back from you soon.

Sep 06, 2022 -

MCDANA9 responded

Manuel Cordoba Mcdana9@icloud.com

Sep 07, 2022 -

MCDANA9 responded

I may be contacted at (305) 978-9724

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