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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,444 Reviews

3,444 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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March 31, 2023

Very professional, polite, knowledgeable, friendly. Great communication, keep us informed with the repairs approximately how long was going to take. More

by cores.viv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 30, 2023

The waiting area is great. Service representative was patient, pleasant and explained service I was receiving that day. More

by Belkis824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 30, 2023

I was was pleasantly surprised to be greeted by by a female associate. She made me feel comfortable being there. Shauna Davis listened to what my concerns were about my car, and warned me that it would More

by NURZY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again, Alice!

March 30, 2023

Amazing service! ! I was explained there would be a wait but would try their best to get everything done as soon as they could! I came prepared and thought I did wait More

by neisylis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 30, 2023

Lack of communication. Disorganized when picking up vehicle. Unwillingness to help. Hard to get appt set. More

by josuelopez82
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We value and appreciate your business, Josue. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

March 30, 2023

Terrible customer service. They never called me to follow up about my car breaking.k More

by roselyherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Cruz
Mar 30, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Rosely. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 29, 2023

Carlos and Christian were very helpful in getting this resolved. I would have the vehicle serviced here again. More

by jeaniebotas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 29, 2023

The lady who received me when i went in to get an oil change was so nice and welcoming. It was a pleasure to do business with her and I enjoyed my experience at the dealership. More

by jnm0304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 29, 2023

Excellent service. My service advisor, Hugo, always does an excellent job with my Jeep Renegade. More

by Alicia2801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

March 29, 2023

Matt was Great! very attentive and very helpful. Helped me with all my car needs More

by amg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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