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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,437 Reviews

3,437 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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May 09, 2023

Realizan un buen trabajo y con mucha rapidez y eficacia, los felicito,gracias por su atención More

by Raulsanreb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Macculloch
May 09, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 09, 2023

Al very nice but The problems listed have not been resolved after having the car a week More

by eddy22870
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We appreciate your feedback and are eager to better your return experience.

May 08, 2023

My name is Kendry Sanchez. I've been a Kendall Dodge costumer for about 10 years, at the 13355 SW 137 Ave location and I've had 3 or 4 dissatisfactions with the services, the l More

by Kendrysanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony ramirez
May 08, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Kendry. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

May 08, 2023 -

Kendrysanchez responded

My name is Kendry Sanchez. I've been a Kendall Dodge costumer for about 10 years, at the 13355 SW 137 Ave location and I've had 3 or 4 dissatisfactions with the services, the last two have been with the service representative Anthony Ramírez who cheated on me once selling me a regular oil change for a high mileage one, of course I found out and the Deeler gave me a free oil change for the inconvenience, today I try to fool myself again, my car was damaged in the Deeler the base of the where the oil is changed, which they have not been able to explain to me what was damaged or if they changed it, I spent more than a week with a rental car from them and supposedly they solved the problem, today the mechanic on duty said That part was damaged and he couldn't change the oil, this gentleman Anthony Ramírez calls me and tells me that the part was damaged and that it was because the car had 200,000 miles, I explained that this part was changed three months ago and Without looking for a record on the computer, he told me that I had to take the car and to try elsewhere trying to scam me again without professionalism and lack of customer service that stops talking about the service of the Deeler, apparently he has good privileges in The entity, for the second time, has tried to defraud me with a service that I have paid for for more than 10 continuous years and the managers allow these things to be happening in this particular Deeler, the Manager or supervisor today supposedly could make me change my name. oil but I don't know if the part was changed or not with so many lies and deceit I hope my comment reaches the right people to solve these problems that stop talking about customer service and car repair

May 07, 2023

Good service. Great to have this on a shelf bday as I am always busy during the week. More

by LUCYRIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Starr
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 07, 2023

Great service! They don’t keep you waiting for a long time. They are professional but treat you like family! More

by yousiduenas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again!

May 07, 2023

Very professional Mr George Ruiz kept me informed and delivered the car on scheduled time More

by jaoosta21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Abreu
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2023

Faster,easy,very Profesional , very kind and very responsibility with the job they make,thanks a lot More

by ALFREDO092480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Garcia
May 08, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 05, 2023

Paula is always the best over there. She always keeps update while I use the service over there. The service was faster than I expected. There is a rest area with coffee, snacks and wate More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 05, 2023

Thank you Hugo Monterroso. You are courteous, knowledgeable, and professional. Awesome team and the best service! No other place we take our vehicles. We always leave satisfied More

by justin_almonacid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 05, 2023

Estoy satisfecho con el trabajo y la atención que me dieron y el servicio que le hicieron a mi Camion More

by ISARZOLA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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