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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,436 Reviews

3,436 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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June 01, 2023

Paula was great she was attentive and friendly great service from her great experience Paula is the best More

by LAURA_RODRIGUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again!

June 01, 2023

Complete lack of communication after promised day of completion bypassed. No updates. Older white American lady was the only positive, making an attempt to make things right. More

by bush1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Monterroso
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 01, 2023

Great dealership great service Carlos blanco is very knowledgeable in all aspect of my vehicle More

by MCDERMOTT1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Tamarit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miguel Obregon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

José was amazing. He kept me updated and got my truck fixed as he promised. More

by alex@truckmaxhomestead.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Jun 06, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 01, 2023

Outstanding service by Lazaro and the team, got all the questions answer by service and maintenance dept More

by torresgary68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Diez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

June 01, 2023

My keys were lost by the service department and told the lost key would be deactivated which I believe to be untrue as my spare key still works. More

by mathewd
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe Francisco
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

June 01, 2023

Great customer service took care of all my vehicle needs will definitely be back and recommend More

by Julio13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 30, 2023

The service provided to me was great. I am very happy with the outcome of my visit More

by SGTJARQUIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Diaz
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

May 30, 2023

Great costumer service and communication with the service advisor Lazaro. All issues with my vehicle were properly taken care off. My only complaint was the rental car services. Only one representative work More

by ruzzo305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lazaro Varas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 30, 2023

The best customer service I’ve had in many years, thanks to Felipe Francisco, i would highly recommend him he is very professional More

by bettybu10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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