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Kendall Dodge Chrysler Jeep Ram - Service Center

Miami, FL

4.3
3,431 Reviews
Call Service Center (786) 231-2222

3,431 Reviews of Kendall Dodge Chrysler Jeep Ram - Service Center

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July 04, 2023

Beyond Great customer services, Chris was very helpful and made the process nice and smooth More

by miguelcueto300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Rivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 04, 2023

Manager Miguel terrible , no help, Mechanic sabotage my car , didn’t get my car same condition I dropped it off in. More

by VELEZANGELOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Miguel Obregon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 03, 2023

Technicians seem to be focused on how many cars to get out rather than the quality of their work. More

by AJESSICA1005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George Ruiz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 05, 2023 -

AJESSICA1005 responded

Jessica Tejeda- ajessica1005@aol.com My Jeep was in 3 times for overheating issues. 1st time thermostat was replaced. 3 weeks later Jeep was overheating again this time they did a radiator flush. Less than a month and the Jeep was still overheating. I was told that a head gasket was needed and it would be 4k plus to fix the overheating issue. I took my Jeep to a stand alone mechanic and was advised the thermostat that was replaced at the dealership was installed backwards which he corrected and also replaced the water pump. I have not had overheating issues since this mechanic correct the issue Kendall Dodge could not. I was charged ridiculously at Kendall Dodge for an issue they couldn't fix.

July 03, 2023

Not worth the headache. Avoid this dealer at all cost, just go to planet Dodge. More

by ELVISRAUL18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Tamarit
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Povsic
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Blanco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Francisco
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lagares
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lazaro Varas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Del Pino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paula Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kendalldcjr.com or respond directly to this message with the requested information. We hope to hear back from you soon.

July 03, 2023

Nice service , good workers information on time , thank you, the car runs good with the job More

by Pepi0107@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

July 02, 2023

Oil change was good and fast, still waiting for them to get back to me about my abs module, I wanted a quote or if there is some list to get on and nothing. More

by alain_wow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jul 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 01, 2023

Great customer service they always answer my questions. I recommend it to my friends and family. More

by Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe Francisco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 01, 2023

Excellent Service Department. Hugo is very professional. I always come to this dealership. Great experience! More

by ALBERTO7006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo Monterroso
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again!

July 01, 2023

My service advisor Carlos has always been very attentive and professional. Always a great experience. More

by BOZAJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Blanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Great to see you back with us again!

July 01, 2023

Nice customer servicé, súper profeccional, they are so servicial, atentos, caballeroso, me ayudaron en todo More

by celia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Cruz
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Jul 03, 2023 -

Kendall Dodge Chrysler Jeep Ram responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

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