Kendall Dodge Chrysler Jeep Ram

The worst experience ever. It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off becaus It took me over a month to schedule an appointment just to drop off the vehicle. I decided to call a week later after vehicle was dropped off because I had not heard anything from the dealer or service person to find out my vehicle wasn’t even looked at (mind you, this is my working vehicle). Not only they took almost 2 months to have ready but they probably have the worst customer service skills I’ve ever seeing. I got tired of calling day after day asking just to speak with some one and decided to drive 45 minutes to their location. The Director of the service department tells me not to worry that he will help me with this, to find out he will later do the same and not answer phone calls or return them. I’m a very patient person and I found it extremely unprofessional how this whole thing was handle, long story short DO NOT take your car this dealer to get fix unless you want to deal with the hassle. More

Communication wasn’t the greatest. I had to follow up several times before I got a real response. I also had to resort to text because what was said via phone wasn’t honored in terms o I had to follow up several times before I got a real response. I also had to resort to text because what was said via phone wasn’t honored in terms of not charging me for a part that was on backorder. Once I got the vehicle home, the engine started to rattle and shake—one of the engine coils was not connected properly. The dealership did tow (at my insistence) and fix the issue, however, my complaints and concerns were initially met with skepticism. More

All Representatic are very professional and micr. The building has every could need. When the job need makes redone they did without fight. If the time they provided me a car. The building has every could need. When the job need makes redone they did without fight. If the time they provided me a car. More

It good that is close and easy access I was satisfied with the service I will cmo again soon. with the service I will cmo again soon. More

Mr. Smiley was very attentive and paid attention to detail when it came to all I wanted in a new vehicle. detail when it came to all I wanted in a new vehicle. More

It was very easy to drive in to get the oil service on my car and great people at the customer service desk.. car and great people at the customer service desk.. More

Lazaro it's very helpful and professional. He provided me with the best attention and dedication possible. He provided me with the best attention and dedication possible. More

My Dealer experience was great every one was very attentive and helpful would definitely continue to come to Kendall dodge. attentive and helpful would definitely continue to come to Kendall dodge. More

Hi, I'm Savier Casanova, I'm happy with the purchase of the Jeep Wranglers Unlimited, thanks to Carlos Rodriguez for his help and to the workers at the KENDALL DODGE CHRYSLER JEEP RAM. the Jeep Wranglers Unlimited, thanks to Carlos Rodriguez for his help and to the workers at the KENDALL DODGE CHRYSLER JEEP RAM. More

Paula was awesome! ! She was super friendly & kind! Will definitely recommend her to everyone and anyone!! ! She was super friendly & kind! Will definitely recommend her to everyone and anyone!! More